Director of Operations

At Anchor Pest Control, we pride ourselves on our core values that shape the way we do business and interact with our clients and team members. We believe in always finding the positive in every situation, being reliable and selfless, striving for excellence in everything we undertake, and fostering a strong team spirit that emphasizes collaboration and mutual support.

Our mission is to provide exceptional service that not only meets but exceeds our clients' expectations, all while maintaining a joyful and positive working environment.

Position Summary:

We are seeking a highly organized and motivated director of operations to be a part of our service manager team. The ideal candidate will embody our core values, demonstrating a positive outlook, a commitment to excellence, and a strong team spirit. With a focus on high-quality customer service, problem-solving, and effective training, the director of operations will ensure that our team operates efficiently and continues to deliver outstanding results. MUST have experince in leadership and prior managment experince. Home service, construction background is a must.

Key Responsibilities:

Leadership and Team Development: Lead by example, embodying our core values in every interaction. Develop and mentor team members through positive reinforcement, providing training and support to foster professional growth and a high-performing team environment.

Customer Service Excellence: Be a part of our leadership team to ensure that all customer and employee, inquiries and issues are resolved in a manner that exceeds expectations. Build strong relationships with clients, ensuring their needs are met with professionalism and a positive attitude.

Operational Management: Utilize high organizational skills to manage service operations efficiently. Implement strategies to optimize workflows, enhance service quality, and ensure that departmental goals are met.

Problem Solving: Demonstrate exceptional problem-solving abilities, quickly identifying issues and developing innovative solutions that align with our core values and business objectives.

Quality Assurance: Strive for excellence in service delivery, implementing quality control processes to maintain high standards and continuously seeking opportunities for improvement.

Training and Development: Act as a role model and mentor within the team, providing training and development opportunities to enhance skills and foster a culture of learning and excellence.

Qualifications:

Proven experience in a management role, with a track record of leading and developing successful teams.

Strong organizational and planning skills, with the ability to manage multiple priorities effectively.

Excellent problem-solving skills and the ability to think creatively to overcome challenges.

Outstanding customer service skills, with a focus on exceeding client expectations.

Effective communication and interpersonal skills, with the ability to engage and motivate a team. A commitment to our core values, with a positive outlook and a drive for excellence.

Why Join Us?

Anchor Pest Control offers a dynamic and supportive work environment where you can grow both professionally and personally. We are committed to our employees' development and offer competitive salaries, comprehensive benefits, and opportunities for advancement. Join us and be a part of a team that values positivity, excellence, and teamwork.

We have clear and tracked goals! Performance focused compensation!

Job Type: Full-time

Salary $75k-$135

Benefits:

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Health savings account

Life insurance

Paid time off

Professional development assistance

Referral program

Retirement plan

Vision insurance

Ability to Relocate:

East Brunswick, NJ 08816: Relocate before starting work (Required)

• Work Location: Hybrid remote in East Brunswick, NJ 08816