What are the responsibilities and job description for the Loan Assistant Supervisor I or II position at ANB BANK?
ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes the difference.
ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company culture. ANB offers competitive compensation and a comprehensive benefits package for this position.
Hiring Pay Ranges: $23.00 - $36.00 per hour (Includes $1.00 per hour Cost of Living Adjustment)
- Loan Assistant Supervisor I - $23.00 - $29.50 per hour
- Loan Assistant Supervisor II - $26.00 - $36.00 per hour
- This position may be eligible to receive an additional $1.00 per hour is approved for the Spanish Communication Assistant Program.
- The hiring pay range for this position is commensurate with the level of relevant experience and education.
Health & Wellness Benefits (Subject to Eligibility Requirements)
- Minimum 4 Weeks of Paid Time Off (PTO)
- 11 Paid Holidays
- Medical, Dental, and Vision Insurance
- Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts
- Company provided Life, AD&D, and Disability Insurance with supplementation options
- 401(k) plan with discretionary company match and profit sharing
- Discretionary annual bonus and employee referral incentives
- Employee Assistance Program (EAP)
- Tuition Reimbursement Program
- Spanish Communication Assistant Program Incentive
Summary
- Responsible for the supervision of Loan Assistants who provide support to Lenders of the assigned department in loan preparation, processing, closing and maintenance; customer interface with regard to loan processing, closing and general customer service; support for the Loan Operations Department within the capacity of Loan Operations; performing daily operations duties as well as monthly reconciliation of accounts; and customer interface with regard to loan operations and general customer service.
Essential Duties and Responsibilities
- Assists Relationship Managers with loan applications through the entire loan process.
- Supervises Loan Assistants within the assigned region. Responsible for hiring, training, development, performance evaluation and disciplinary counseling of this staff.
- Ensures Loan Assistants are informed of changes in applicable bank procedures, regulations, laws and policies that impact them, and implement necessary training.
- Communicates with Loan Operations to help prevent potential errors or inefficiencies.
- Provides direction in preparing loan requests and reviews required loan documents with close attention to detail.
- Requests and coordinates loan document preparation.
- Orders documentation, such as title policies, flood certificates, lien searches, appraisals, insurance, payoffs, participation certificates, etc. Alerts Lenders to any concerns necessary to ensure security position.
- Books and activates closed loans on bank systems.
- Creates and maintains loan files for completeness. Audits loan files, maintains tickler-tracking system to ensure materiality and accurate financial information for necessary supporting documentation is in the file. Requests updated information for expiring documentation.
- Performs funds transfers between accounts, draws, wires, loan advances, loan payments, etc.
- Processes loan payoffs and prepares appropriate collateral releases.
- Follow bank procedures.
- Performs required department audits.
- Ensures the security interest for all loans is filed/recorded within the required timeframe.
- Encourages staff to consistently communicate with Relationship Managers and Loan Operations.
- May perform testing of loan processes to ensure compliance and accuracy.
- Provides general customer service as required.
- Actively participates in and plans various, regional, branch, and departmental leadership meetings.
- Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, as well as knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position.
- Maintains communication with the Bank’s legal and compliance teams.
- Exceeds quality of service as defined by department and company standards.
- Maintains confidentiality as defined by department and company standards.
- Supports the company’s Mission, Vision, and Values.
- Other duties as assigned.
Education and/or Experience
Loan Assistant Supervisor I
- Performs several, if not all, of the above duties with regular direction and supervision.
- Fosters internal and external relationships.
- Participates in Loan Assistant Council.
Loan Assistant Supervisor II
- Performs the duties above with moderate to minimal direction and supervision.
- Develops procedures and processes through subcommittees in order to streamline where possible.
- Fosters internal and external relationships.
- Participates in the Loan Assistant Council.
Work Schedule: Monday - Friday, 8:00am - 5:00pm
Equal Opportunity Employer / Affirmative Action / Minorities / Female / Disabled / Veteran
ANB Bank is committed to providing Equal Opportunity in Employment. The Bank is continually trying to improve recruitment, employment, development, and promotional opportunities for its employees. Our selection decisions are based on job-related factors and not on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, veteran status, pregnancy, marital status, genetic information, gender identity, or any other status protected by federal, sate, or local law.
ANB Bank complies with the Equal Pay for Equal Work Act. ANB Bank requests that Applicant not disclose its wage rate history to ANB Bank. If ANB Bank for any reason comes into possession of Applicant's wage rate history, ANB Bank will not rely on it in determining wage rate. ANB Bank requests that Applicant not provide information on age, date of birth, or graduation date from any academic institution, including on resumes.
Anticipated Date of Application Window Closure: 02/06/2026 (or until filled)
Salary : $23 - $36