What are the responsibilities and job description for the Property Manager position at Anawim?
POSITION: PROPERTY MANAGER FLSA STATUS: EXEMPT
DEPARTMENT: PROPERTY MANAGEMENT DIRECT REPORTS: NONE
REPORTS TO: DIRECTOR OF PROPERTY MANAGEMENT & COMPLIANCE
SUMMARY:
This position will require travel between various properties to collect rent, monitor tenant ledgers, conduct unit inspections, lease enforcement and maintain a positive tenant community. Staff will show units, perform move-in inspections, sign lease with new tenants and maintain legal records. Will communicate with tenants in person, over the phone, and via property management software.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
- Maintain properties/units of about 150 while assisting the director of property management & compliance.
- Thoroughly and accurately assess issues that are reported to the leasing office, resolve or escalate to appropriate parties as necessary
- Monitor and actively participate in leasing and office activity for all properties in assigned portfolio
- Monitor accounts receivable, collections and eviction processing for all properties in assigned portfolio to ensure timely and accurate processing.
- Coordinate with leadership team and asset management team on capital requests, monitor capital spending for unit flooring, appliances and other capital improvement projects. Escalate capital project requests appropriately and participate in bid process as needed.
- Work with maintenance to ensure that assigned properties effectively prioritize the daily maintenance schedule
- Resolve issues with daily maintenance requests, unit make-ready schedule, resource needs and other maintenance related issues for all assigned properties
- Delegate maintenance priorities to indirect reports
- Site Inspections: Personally inspect the property on a regular basis (both scheduled and unscheduled visits), assuring the marketability of the community, both interior and exterior.
- Manage overall financial performance by analyzing and reconciling reports, preparing and administering operating budgets, reviewing monthly statements, determining trends and areas of opportunity, and advising others on cost control methods.
- Manage and monitor accounts receivable and property collections/bad debt.
- Oversee capital improvements and replacements.
- Provide guidance and support to onsite personnel outside of normal business hours as necessary to meet the needs of the property.
- Working knowledge of Fair Housing practices, laws, and regulations relating to operation of properties.
Other
- Assures fair and consistent treatment of all Anawim Housing employees and that all employees comply with Anawim Housing policies and procedures.
- Assures all work performed is done in accordance with OSHA safety standards and those established by Anawim Housing.
- Assures that all work performed meets Anawim Housing’s standards for customer service, accuracy, quality and efficiency.
- Establish and maintain an effective working relationship with employees, vendors, clients and members.
- Other duties as assigned.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree in a human services field preferred
- Prefer 2 years in a property manager role with multi-family housing and sales
- Prefer 1 year experience in supervising staff
- LIHTC and Section 8 experience preferred
- Real Estate license preferred or ability to obtain it within one year from hire date.
- Prefer experience with AppFolio or RealPage
- Interpersonal skills
- Professional communication skills
- Ability to multi-task and work in a fast-paced environment
- Basic bookkeeping skills
- Excellent customer service skills
- Ability to work independently
- Valid driver’s license, car insurance, reliable vehicle and good driving record.
ENVIRONMENTAL CONDITIONS:
The work is performed in a typical office or administrative environment as well as tenant apartments and outside. The worker could be exposed to adverse environmental conditions.
PHYSICAL REQUIREMENTS:
- Driving, climbing, stooping, kneeling, crouching, walking, lifting, reaching, talking, hearing, grasping and finger dexterity, repetitive motions.
- Sitting approximately 60 percent of the time.
- Standing approximately 8 percent of the time.
- Walking approximately 8 percent of the time.
- Driving approximately 40 percent of the time.
- Requires the exertion of up to 10 pounds of force continuously.
- Up to 50 pounds of force infrequently to lift or otherwise move objects.
VISION REQUIREMENTS:
The minimum standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, transcription, computer terminal, and extensive reading.
EQUAL OPPORTUNITY EMPLOYER:
Anawim Housing is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Anawim Housing will provide reasonable accommodations to qualified individuals and encourages prospective employees and incumbents to discuss potential accommodations with the employer.
Anawim Housing reserves the right to change this job description at any time.