Sr. Quality Manager

Job Summary 

Sr Quality Manager leads the global quality vision for a high-performance manufacturing organization specializing in motion control devices and high-power RF and gradient amplifiers. This leader will be responsible for establishing, evolving, and leading a proactive, metrics-driven quality culture across our facilities in New Hampshire, Massachusetts, and Shanghai.

This position hands-on quality leader with a passion for continuous improvement, deep experience owning Quality Management Systems (QMS), and a customer-centric mindset. This role requires strong collaboration across manufacturing, engineering, and executive teams to ensure product-level excellence, compliance, and customer satisfaction throughout the product lifecycle.

Essential Duties and Responsibilities:

• Quality Leadership & Strategy: Define and lead the enterprise-wide quality strategy, embedding quality as a core value throughout the organization. Drive continuous improvement through strong KPI alignment, cross-functional collaboration, and cultural influence.
• Proactively identify potential quality risks and opportunities for improvement by analyzing data trends, customer feedback, and regulatory changes, implementing preventive measures and innovative solutions to enhance product quality and operational excellence.
• Lead and facilitate regular Quality Management Review (QMR) meetings by coordinating cross-functional teams to review quality performance, audit results, corrective actions, and continuous improvement initiatives, ensuring alignment with organizational quality objectives and regulatory requirements.
• KPI Ownership & Performance Metrics: Establish and track critical quality KPIs across plants and functions. Use data analytics and root cause methodologies to proactively reduce defects, customer complaints, and non-conformances.
• Quality Management System (QMS): Own and evolve the company’s Quality Management System, ensuring compliance with relevant standards (ISO, customer-specific requirements, etc.) and fostering alignment across global sites.
• Product Quality & Customer Interface: Serve as the organizational owner of product-level quality. Lead internal teams and serve as the primary point of contact for customer complaints, audits, and issue resolution, reinforcing our commitment to excellence.
• Cross-Functional Collaboration: Partner with engineering, manufacturing, and leadership to identify systemic issues and implement scalable quality solutions across the enterprise. Integrate quality into every phase of the design and production process.
• Culture of Accountability: Instill a can-do, ownership-driven mindset across the quality function. Coach teams to take initiative, act proactively, and solve problems at the root cause level

Education, Work Experience, Skills and Competencies Requirements:

• 10 years of leadership experience in global manufacturing quality, preferably in electromechanical systems, RF/electronics, or high-spec industrial devices.
• Proven success driving metrics-based quality programs and fostering continuous improvement cultures.
• Expertise in leading and advancing Quality Management Systems (e.g., ISO 9001, AS9100, etc.) within global organizations.
• Experience leading customer quality engagement, including complaint resolution, corrective actions, and field performance initiatives.
• Demonstrated executive leadership in influencing and collaborating strategically with cross-functional partners across Operations, Supply Chain, and Engineering to drive alignment and execution of company-wide quality and process improvement initiatives.
• Data-driven decision-maker with strong knowledge of lean, Six Sigma, FMEA, CAPA, and related quality tools.
• Bachelor’s degree in Engineering, Quality, or related field; advanced degree or certifications (CQE, CQM/OE, Six Sigma Black Belt) preferred.

• Interfacing with contracts manufactures to understand high standards of product quality.

• Willingness to travel domestically and internationally.

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
• Must be able to travel domestically and internationally.
• Must be able to talk, listen and speak clearly on telephone
• Position involves prolonged sitting and extensive use of computer/keyboarding
• Position requires high level of mobility and involves extended periods of standing, bending and walking