What are the responsibilities and job description for the F&B Front of House Supervisor - Cliff Top position at ANAKEESTA?
Position Summary
Anakeesta is seeking a motivated and experienced Food & Beverage Front of House Supervisor for Cliff Top restaurant to support daily operations across our dining venues. This role is responsible for leading frontline teams, ensuring efficient service, maintaining high food quality standards, and creating a welcoming, guest-focused environment. The ideal candidate thrives in a fast-paced setting and is passionate about delivering exceptional dining experiences.
Key Responsibilities
- Supervise daily food and beverage operations to ensure smooth and efficient service
- Assign tasks, delegate responsibilities, and provide hands-on support to team members
- Train, coach, and mentor new and existing staff to uphold service and quality standards
- Monitor labor needs and assist with scheduling to align with business demands
- Ensure food quality, consistency, and timely preparation across all locations
- Maintain cleanliness, organization, and overall presentation of dining areas
- Uphold all health, safety, and sanitation standards, including proper food handling and temperature controls
- Address guest needs and resolve concerns promptly to enhance the overall experience
- Support operations in various roles as needed to ensure team success
- Model and promote Anakeesta’s core values with professionalism and integrity
Qualifications:
Qualifications
- Minimum of 1 year of experience in a supervisory or leadership role within food and beverage or hospitality
- Proven ability to lead teams in a fast-paced, high-volume environment
- Strong communication and interpersonal skills with a guest-first mindset
- Positive attitude, reliability, and commitment to teamwork
- Availability to work a flexible schedule, including evenings, weekends, and holidays
- Ability to stand and move for extended periods and lift up to 50 lbs
- Comfortable working outdoors in varying weather conditions
Perks & Benefits
- Complimentary access to Anakeesta and select partner attractions
- Discounts on food, retail, and park experiences
- Unique mountaintop work environment in the Smoky Mountains
- Opportunities for career growth and advancement
- Employee recognition programs and engagement events
- Flexible scheduling based on seasonal operations
About Anakeesta
Anakeesta is an award-winning outdoor adventure park located in the heart of Gatlinburg, Tennessee. Featuring zip lines, scenic views, dining, shopping, and immersive experiences, Anakeesta is dedicated to creating unforgettable moments for every guest. Our team members play a vital role in bringing that mission to life each day.
“Be a Breath of Fresh Air”
Salary : $20