What are the responsibilities and job description for the Room Attendant position at Anadi Hotels?
As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in – or get that last bit of work done.
· You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests · Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example · Keep your supervisor updated on room service progress and alert them to any repairs needed · Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed · Be organized - keep on top of supplies and amenities and always try to minimize waste · Reunite items with owners – and log any lost and found property | · Look smart – wear your uniform with pride · Other ad-hoc duties – unexpected moments when we have to pull together to get a task done · Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping · Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service · May regularly assist with deep cleaning projects · May have turndown duties · May assist with other duties as assigned |
- Experience: Some previous work-related experience
- Active listening
- Service orientation