What are the responsibilities and job description for the FT Keyholder position at Ana Luisa?
About Ana LuisaAna Luisa is a Brooklyn-born jewelry brand built on one simple idea: beautiful, high-quality jewelry shouldn’t cost the planet. We design and craft timeless, everyday pieces that are fairly priced, ethically made, and designed to make you feel good — inside and out. About the RoleAs a Keyholder, you’ll play a vital role in creating a warm, service-led environment where every guest feels valued. You’ll help drive sales through genuine connection, product expertise, and leadership on the floor — supporting both customers and teammates. You’ll also help with store operations, including opening and closing duties, while bringing our sustainable jewelry story to life.If you’re passionate about people, style, and sustainability, we’d love to meet you.Location: Soho, NY What You’ll Do:Lead & InspireFoster a welcoming, inclusive team culture built on collaboration and positivitySupport training, coaching, and daily motivation to help team members reach their potentialLead by example on the sales floor, delivering exceptional customer service and setting performance standardsCommunicate goals, KPIs, and brand updates clearly to the teamDriving SalesUse deep product knowledge to guide customers to the perfect pieces for their style and storyAchieve and exceed sales and KPI goals through authentic, customer-first sellingPartner with store leadership to create strategies that boost performance and team engagementBest in Class Customer Experience Build lasting relationships with clients and grow repeat businessSupport in-store events and community initiatives that enhance brand awarenessUtilize our Custom Jewelry and Permanent Jewelry services to create memorable, personalized moments for customers (training provided)Collect customer feedback to continually elevate our in-store experience Store OperationsExecute daily operational tasks, including opening/closing, transactions, returns, and inventory managementMaintain brand visual standards and ensure all displays are clean, organized, and on-brandParticipate in inventory counts, shipments, and stock replenishmentAdhere to compliance with all operational procedures and company policies What You’ll Bring:High School Diploma or equivalent preferred1 year of retail leadership experience (jewelry experience a plus!)Proven ability to drive sales and lead by exampleStrong communication and problem-solving skillsFamiliarity with Shopify, Google Workspace, and inventory systems is a plusAbility to work nights, weekends, and holidays Open availability is a must.Why You’ll Love Working With Us:Team lunches & supportive work culturePaid sick leave and floating HolidaysEmployee discounts welcome gift cardExtensive training and development opportunities.Be part of a purpose-driven brand that’s changing how people think about jewelryCompensation: As required by the New York State salary transparency law, the expected base salary for this position ranges from $23.00- $24.00 an hour. Various factors are considered when extending offers, such as relevant skills, training, experience, and our organizational structure. EEOC:Ana Luisa is an equal-opportunity employer and values diversity at the company. We are committed to equal employment opportunities and welcome all candidates regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.Powered by JazzHRDLYHjKYT42
Salary : $23 - $24