What are the responsibilities and job description for the Customer Care Representative position at Amy Chmielewski Agency Inc.?
Benefits:
- Health benefit options
- Simple IRA
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I have been an American Family agent for over 30 years, building a trusted, relationship-driven agency centered on taking care of both clients and team members. We take a family-oriented approach in everything we do, treating every interaction with kindness, support, and a commitment to doing the right thing.
Our core values guide how we operate every day: be kind, be honest, keep growing, speak up, and work together to win together.
For our team, we offer a Simple IRA, health benefit options, PTO, paid holidays, and a strong focus on work-life balance. We also provide a consistent schedule with no nights or weekends, plus early Fridays with the office closing at 1:00 PM.
Our office culture is supportive, collaborative, and values-driven. We’re looking for someone who is positive, team-oriented, and aligned with our values—someone who wants to grow while being part of a team that truly cares about each other and the people we serve.
ROLE DESCRIPTION:
I have been an American Family agent for over 30 years, building a trusted, relationship-driven agency centered on taking care of both clients and team members. We take a family-oriented approach in everything we do, treating every interaction with kindness, support, and a commitment to doing the right thing.
Our core values guide how we operate every day: be kind, be honest, keep growing, speak up, and work together to win together.
For our team, we offer a Simple IRA, health benefit options, PTO, paid holidays, and a strong focus on work-life balance. We also provide a consistent schedule with no nights or weekends, plus early Fridays with the office closing at 1:00 PM.
Our office culture is supportive, collaborative, and values-driven. We’re looking for someone who is positive, team-oriented, and aligned with our values—someone who wants to grow while being part of a team that truly cares about each other and the people we serve.
ROLE DESCRIPTION:
As a Customer Care Representative with Amy Chmielewski Agency Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Salary : $40,000 - $60,000