What are the responsibilities and job description for the Guest Service Rep position at Amy Cakes Inc.?
Nothing Bundt Cakes Nashville is currently hiring part-time or full-time Guest Service Representatives. We're looking for smiling, friendly and super positive employees to bring joy to guests with cake!
Perks include:
- Perfect hours for a balanced work schedule; closed on major holidays!
- Employee Discounts on Bundt Cake and Retail
- Casual Uniform
- Fun and joyful environment
Part-time GSRs will be scheduled 10-25 hours per week Monday-Sunday. Must have the flexibility to work two or more morning, midday, or evening shifts. Shifts times may vary. Full - Time GSR's will be scheduled minimum 30 hours and maximum 40 hours, Monday-Sunday.
Bakery hours are Monday-Wednesday: 9am-6pm, Thursday - Saturday: 9am - 7pm, Sunday: 11am-4pm
Nothing Bundt Cakes Core Values:
- Servant’s Heart
- Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
- Keeps the good of the team or guest ahead of personal interests or gain.
- Displays humility and empathy in interactions with others.
- Spirit of a Champion
- Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
- Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
- Operates with a strong sense of urgency and adheres to NbC brand standards.
- Genuine Connections
- Projects warmth, enthusiasm, and optimism that attracts others.
- Builds positive, productive relationships with all team members.
- Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills, and Abilities:
- Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
- Enjoys interacting with diverse people and excels at providing a superior guest experience.
- Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
- Is diligent, organized and self-motivated.
- Has the ability to understand and carry out oral and written instructions and request clarification when needed.
- Is comfortable with new technology and has the ability to operate a point-of-sale system.
- Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
- Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Education, Certifications and Work Experience Requirements:
- Applicants must be 15 years of age or older.
- While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
Salary : $12 - $15
