What are the responsibilities and job description for the Technical Business Analyst position at Amwins?
Company Summary
The American Equity Underwriters, Inc. (AEU) (An Amwins company) is the program administrator of the American Longshore Mutual Association, Ltd. (ALMA), a group self-insurance fund authorized by the U.S. Department of Labor to provide USL&H coverage for the liabilities of its members under the United States Longshore & Harbor Workers’ Compensation Act.
With decades of experience in the maritime industry and a strong commitment to our members, AEU is the leading specialist in USL&H. We’ve helped make safety a priority for waterfront employers for more than 25 years — and we’re determined to help our members continually reduce risks for the benefit of their employees and our industry as a whole.
Job Description
The Technical Business Analyst serves as a key liaison between the Information Systems department and business stakeholders, identifying opportunities to enhance operational efficiency through improved systems and processes. This role is responsible for translating business needs into clear technical requirements, managing technology deliverables, and collaborating closely with development teams, quality assurance, and end users to ensure successful implementation. The ideal candidate will demonstrate a commitment to industry best practices, provide strategic insight, and possess a strong understanding of scalable cloud-based solutions aligned with organizational goals.
Primary Responsibilities
Demonstrates proficiency in preparing and maintaining a variety of technical and functional documentation, including:
The American Equity Underwriters, Inc. (AEU) (An Amwins company) is the program administrator of the American Longshore Mutual Association, Ltd. (ALMA), a group self-insurance fund authorized by the U.S. Department of Labor to provide USL&H coverage for the liabilities of its members under the United States Longshore & Harbor Workers’ Compensation Act.
With decades of experience in the maritime industry and a strong commitment to our members, AEU is the leading specialist in USL&H. We’ve helped make safety a priority for waterfront employers for more than 25 years — and we’re determined to help our members continually reduce risks for the benefit of their employees and our industry as a whole.
Job Description
The Technical Business Analyst serves as a key liaison between the Information Systems department and business stakeholders, identifying opportunities to enhance operational efficiency through improved systems and processes. This role is responsible for translating business needs into clear technical requirements, managing technology deliverables, and collaborating closely with development teams, quality assurance, and end users to ensure successful implementation. The ideal candidate will demonstrate a commitment to industry best practices, provide strategic insight, and possess a strong understanding of scalable cloud-based solutions aligned with organizational goals.
Primary Responsibilities
- Collaborates effectively with both technical and non-technical team members, as well as with clients, to ensure alignment and project success
- Demonstrates a strong commitment to customer satisfaction, consistent with the values and approach of the current team
- Takes ownership of assigned projects, ensuring successful execution across all phases with a focus on quality and timeliness Exercises sound independent judgment and leads enterprise-level initiatives with minimal direction from senior leadership
- Facilitates meetings with confidence, fosters collaboration through brainstorming and consensus-building, and engages effectively with stakeholders at all organizational levels
- Delivers training sessions to team members to support knowledge transfer and adoption of new system functionalities or enhancements
Demonstrates proficiency in preparing and maintaining a variety of technical and functional documentation, including:
- Business process documentation
- Process flow analyses
- Product architecture and design best practices
- Technical specifications related to cloud solutions and/or relational database systems (RDBMS)
- Requirements definitions and documentation
- Configuration workbooks and supporting materials
- Data modeling and schema design
- Detailed functional design documentation
- Bachelor’s degree in a technical discipline (e.g., Computer Science, Information Systems, Engineering, or a related field)
- Exceptional verbal and written communication skills
- Proven ability to work both independently and within collaborative team environments
- Quick learner with a creative, solution-oriented mindset
- Strong interpersonal skills with the ability to lead initiatives and contribute effectively as a team player
- Detail-oriented with a demonstrated ability to rapidly grasp and apply new concepts, business models, and emerging technologies
- This is an in-office position where employees enjoy a comfortable working environment in a modern-classic office space with beautiful views
- Named one of the Best Companies to Work for in Alabama for five years straight
- Collaborative, positive, and engaging company culture
- Strong tradition of corporate charitable promotion
- Strong tradition of corporate charitable promotion
