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Supervisor, Bureau Policy Reporting

AmTrust Financial and Careers
Boca Raton, FL Full Time
POSTED ON 3/26/2026
AVAILABLE BEFORE 11/5/2027
Overview:
The primary function of Supervisor – Bureau Policy Reporting (POC) is to manage all facets of the policy reporting process, with respect to requirements compliance, data quality, and timeliness in reporting. This includes the efficient collaboration with and support of both internal and external partners in order to deliver the required data in compliance with bureau requirements. It also involves the oversight and providing support, guidance, training, and coaching to the POC team. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.
Responsibilities:
Supervises the daily operations of the policy reporting/POC team
  • Monitors and evaluates the weekly unit and individual analyst progress to ensure meeting the individual and team monthly goals.
  • Serves as a Subject Matter Expert (SME) for the POC and Bureau criticism processes
  • Ability to resolves criticisms involving policy reporting, experience modifications, classifications, and other similar subjects from external agencies, Departments of Insurance and miscellaneous bureaus.
  • Handles the correction of policy data that has been rejected by the rating organization or Bureau
  • Manages the review and payment of fines related to POC
  • Build relationships with the licensed rating organizations, bureaus, and Department of Insurance offices to more effectively perform their assigned functions.
  • Keeps current with policy reporting rules and requirements.
  • Supervisor is required and expected to perform these duties/actions in addition to the daily administrative and organizational functions inherently associated with the position
  • Monitor all circulars and bulletins issued by the independent bureaus and NCCI that may require an update to the processes/manuals/documentation as it impacts policy/POC reporting
  • Performs other functionally related duties as assigned.
Qualifications:
Qualifications: Required:
  • Bachelors Degree and/or 7 years related technical, carrier or rating bureau experience.
  • Working knowledge of Workers Compensation Insurance, particularly policy rating elements such as classifications, modifications, and rates
  • Experience in managing a team of 6-10 staff members, including remote workers
  • Extensive knowledge of the WCIO Data Reporting Manual and its use and application for NCCI and all state rating bureaus
  • Familiarity with all NCCI and State Bureau policy reporting manuals and guidelines
  • Strong organizational skills
  • Good written and verbal communication skills
  • Knowledge of NCCI and/or Bureau data reporting systems and CDX
  • Some travel will be required

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time

The expected salary range for this role is $58,500k-$100k

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

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What We Offer:
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

Salary : $58,500 - $100,000

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