Trainmaster I - 90070584 - New Haven

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As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

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Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Job Summary

This position is a tiered position. Incumbents will have a position level assigned based on their skills and experience, and in alignment with position development plans. Position placement is at Amtrak’s sole and absolute discretion.

The Trainmaster ensures safe and efficient train operations and management of train and engine service employees for the New Haven Crew Base.

Essential Functions

• Oversight of the operation in connection with the Road Foremen, to ensure optimum safety, customer service, and on-time performance in compliance with all federal, state, local, and Amtrak rules and regulations.
• Ensure all bulletins equipment; postings, etc. adhere to labor, federal and Amtrak regulations.
• Ensures employees comply with federal rules and regulations and Amtrak policies and operating practices.
• Manage employees and train operations to optimize on-time performance and recommend ideas on how to improve performance.
• Responds to service disruptions in areas of responsibility and handle them promptly to minimize passenger inconvenience and train delays.
• Interview, select, and manage new-hire train service crews and ensure employees receive proper training and support.
• Conduct efficiency tests and ensure compliance with all Amtrak and federal operating requirements.
• Manage crew base budget for train service crews.
• Conduct train service crew revenue audits
• Constantly works in a fast-paced time-sensitive environment with frequently changing priorities
• Frequently resolves problems with conflicting priorities in cognitively demanding situations.
• Approximately 25% of the time is spent in an office environment using a computer keyboard, monitor, and mouse to perform a variety of tasks.
• Approximately 75% of the time is spent in an outdoor railroad operating field environment, walking on or around uneven surfaces, reaching, bending, and stretching to board and detrain equipment.
• Constantly works long hours as required; works extended hours and is required to be on-call and available on an emergency basis.
  
  

Minimum Qualifications

• High School diploma
• Prior satisfactory work experience in train or passenger service.
• 3 year’s experience as a train service crewmember or Passenger Conductor.
• Qualified on physical characteristics of the territory.
• Demonstrated business and financial management experience.
• Demonstrated knowledge of CFR 49 requirements and labor contracts (BLE, UTU, and TCU).
• Demonstrated leadership and supervisory skills.
• Working knowledge of Amtrak policies and procedures
• Applicants for this position will be expected to lift 50 lbs and meet the criteria for vision, color vision, and hearing set forth by the Federal Railroad Administration (FRA) in 49 CFR 242.
  
  

Preferred Qualifications

• Bachelor’s degree in Transportation, Business or related field or equivalent work experience, training, and/or education.
• 5 years’ experience as a train service crewmember or Passenger Conductor
• Five years of supervisory experience, leading and managing others with different levels of expertise
• Five years’ experience with train operation, crew base, crew management, operations, train handling and service delivery
• Ability to develop and manage an operating budget
  
  

Work Environment

• Spends approximately 25% of work time in an office setting, utilizing a computer, keyboard, monitor, and mouse to complete various administrative and operational tasks
• Spends approximately 75% of work time in an outdoor railroad operating environment, which includes walking on uneven surfaces and performing physical activities such as reaching, bending, and stretching to board and detrain equipment
• Regularly works extended hours as operational needs require, including being on-call and available to respond to emergencies
• Is considered on duty at all times and must remain available 24 hours a day, 7 days a week, including weekends and holidays
• Frequently operates in high-pressure or crisis situations, requiring timely decision-making based on limited or incomplete information
• Frequently works outdoors and is exposed to varying and adverse weather conditions
• Regularly resolves complex problems involving competing priorities in cognitively demanding situations
• Consistently works in a fast-paced, time-sensitive environment with shifting priorities
• Often manages multiple projects simultaneously
• Subject to travel, sometimes with minimal notice, due to service disruptions
  
  

Communications And Interpersonal Skills

• Must have excellent oral and written communication skills.
  
  

The salary for Trainmaster I is $114,000 - $119,000 and the salary for Trainmaster II is $124,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position.

Health and Wellbeing Financial and Retirement Work and Family Life Support

Health, Dental, and Vision Insurance 401K with Employer Match Generous Paid Time Off

Wellness Programs Railroad Retirement Benefits Paid Caregiving Days and Backup Care

Health Savings Account Public Service Student Loan Forgiveness Fertility and Family Building Benefits

No-cost Personal Health Advocate Student Loan Assistance Adoption and Surrogacy Assistance

Medical Plan Opt-out Credit Tuition and Education Reimbursement Paid Family Leave

Life Insurance Rail Pass Privileges

Short- and Long-term Disability Insurance Employee Assistance Program

No-cost Financial Advisor Sessions Commuter and Flexible Spending Accounts

Learn More About Our Benefits Offerings Here.

Requisition ID:166753

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.

Relocation Offered:No

Travel Requirements:Up to 25%

Recruiter Name:Corinne Driscoll

Recruiter Email: Corinne.Driscoll.1@amtrak.com

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.

In accordance with DOT regulations (49 CFR

• 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
  
  

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C.

• 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.
  
  

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.