Lead Business Systems Analyst - Integrated Control Systems

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As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Job Summary

Interface with stakeholders in both the business and IT to help align technology solutions and/or processes with Information Technology and business strategies. Demonstrate and apply an informed, if not advanced, knowledge of accepted business analysis practices and methodologies. Assess business process improvement opportunities utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying priorities. Collaborate closely with business partners to identify improvement opportunities that can be realized through technology solutions and work with the business to define, analyze, and document associated requirements. Take approved projects through the full systems implementation lifecycle including business requirements, functional specification, testing, deployment, and support hand-off. Take initiative and collaborate to resolve urgent problems and act with limited authority based upon subject matter expertise. Support several moderately complex business processes. May be allocated to one or more enterprise project initiatives.

The train control group is executing multiple high- priority initiatives across Train Dispatch, Positive Train Control (ACSES, I-ETMS, ITCS), Electric Traction Power Systems (SCADA) and State of good repair programs. A dedicated Business Systems Analyst is required to define the requirements, develop use cases, and align business and DT workflows to ensure successful delivery of mission-critical Train Control Solutions.

Role is onsite based in Philadelphia, PA

Essential Functions

• Requirements and use-case development for Train Dispatch and Positive Train Control Initiatives
• Support SOGR programs impacting dispatch operations
• Consolidate and standardize Train Control Group training material
• Support future-state planning for Train Control System and Cyber security
• Collaborate with business and IT experts to develop business cases and cost/benefit analysis for IT initiatives/projects.
• Facilitate process mapping sessions to document current and future processes, gap analysis, and roadmaps.
• Lead requirements gathering, analysis, and documentation, including functional and non-functional requirements, use cases, and user stories.
• Provide recommendations and proposed solutions based on business cases and requirements, collaborating with Architecture and technical teams.
• Coordinate testing activities, including test planning, user acceptance testing, and data migration, ensuring systems work as expected.
  
  

Minimum Qualifications

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
• Plus 6 years of relevant work experience.
  
  

Preferred Qualifications

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
• Plus 8 years of relevant work experience.
  
  

Knowledge, Skills, And Abilities

• Exceptional communication skills, adept at presenting to diverse audiences
• Strong interpersonal skills, thrives in team environments, and self-motivated
• Solid analytical and problem-solving abilities
• Broad knowledge of various computer environments and technologies, with deep understanding of enterprise products
• Extensive experience in documenting business processes, requirements, and technical specifications
• Skilled liaison between IT and business stakeholders
• Proficient in packaged software and enterprise solutions
• Knowledgeable in Key Performance Indicator reporting and industry best practices
• Experienced in Agile methodologies and techniques
• Proficient in Microsoft Office 365 and BA tools like Jira, Confluence, Tableau, and HP Quality Center
  
  

The salary/hourly range is $94,300.00 – $122,256.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:166406

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.

Relocation Offered:No

Travel Requirements:Up to 25%

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.

In accordance with DOT regulations (49 CFR

• 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
  
  

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C.

• 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.
  
  

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.