CRM Technical Project Manager

Position: CRM Technical Project Manager

Location: 3 days Onsite in Camden, NJ

Duration: 12 Months

Overview

A large, well-established enterprise organization is undergoing a major digital modernization initiative, transitioning legacy systems into a modern cloud architecture. As part of this effort, the team requires a CRM-focused Technical Project Manager / Solutions Architect who can validate solution designs, guide partners, and ensure technical alignment across multiple ongoing projects.

This role is not hands-on development but requires strong technical fluency, architectural awareness, and the ability to challenge solution recommendations from vendors and engineering teams.

Key Focus Areas

• Technical Project Management for CRM and related application initiatives
• CRM Solution Design and Architecture Review, with emphasis on Microsoft Dynamics
• Governance & Delivery Oversight, ensuring adherence to best practices
• Partner/Vendor Coordination and validation of proposed technical solutions
• Cloud Modernization Support as the organization migrates from legacy platforms to Azure Microsoft Fabric

What You’ll Do

Solution Validation & Architectural Oversight

• Review, challenge, and approve solution recommendations from partners and development teams.
• Ensure architecture decisions follow industry best practices and align with enterprise standards.
• Act as a technical advisor across multiple workstreams within a broader modernization program.

Technical Project Management

• Drive end-to-end delivery of CRM-related projects (primarily Microsoft Dynamics).
• Manage requirements, scope, timeline, technical feasibility, and stakeholder expectations.
• Oversee change management, testing cycles, and go-live readiness.

Stakeholder & Partner Engagement

• Serve as the liaison between business, engineering, and vendor teams.
• Lead status meetings, communicate risks, and ensure cross-functional alignment.
• Coordinate with contractors, offshore teams, and integration partners.

Cloud & Integration Support

• Evaluate integration approaches involving Azure services (Functions, Logic Apps, Service Bus, Fabric, etc.).
• Provide direction to ensure secure, scalable, and maintainable solution designs.
• Support data, API, and workflow modernization efforts across related systems.

Must-Have Qualifications

• Strong Technical PM background supporting enterprise application or CRM initiatives.
• Deep experience with Microsoft Dynamics CRM, including solution design concepts.
• Ability to review and validate architectural decisions (without needing to code).
• Experience working with systems integrators, vendors, and engineering teams.
• Demonstrated ability to act as the “technical conscience” of a project—ensuring best-practice alignment.
• Experience supporting cloud modernization (Azure preferred).
• Excellent communication skills with business-facing stakeholders.

Nice-to-Have Experience

• Exposure to Azure integration components (Functions, Logic Apps, Service Bus, Fabric).
• Prior experience filling an interim leadership, advisory, or architect role.
• Familiarity with enterprise Agile delivery processes.