What are the responsibilities and job description for the Dispatch Division Leader – North & South Territories position at Amtech Fence & Railing?
Amtech Fence & Railing is looking for experienced, motivated dispatch leaders to help manage and coordinate our delivery operations. We are hiring for two key positions: one North Division Dispatch Leader and one South Division Dispatch Leader.
This is an exciting opportunity for the right person to take ownership of a territory, lead daily dispatch execution, and play a major role in keeping our deliveries running efficiently, accurately, and on time.
Position Overview
The Dispatch Division Leader will be responsible for planning, organizing, and coordinating delivery routes for their assigned territory. This role requires strong dispatching experience, excellent communication skills, the ability to problem-solve quickly, and a solid understanding of truck capacity, delivery routing, stop order planning, and daily field operations.
You will work closely with drivers, loaders, and management to make sure trucks are loaded correctly, routes are built efficiently, ETAs are accurate, and every order reaches its destination on time and free of avoidable errors.
Key Responsibilities
- Plan and coordinate efficient delivery routes for either the North or South territory
- Build truckloads based on order size, truck capacity, delivery location, and route efficiency
- Determine stop order and estimate delivery ETAs
- Communicate with loaders to make sure trucks are loaded properly and on schedule
- Manage the daily delivery schedule for your assigned territory from start to completion
- Coordinate with drivers throughout the day to keep deliveries moving efficiently
- Help resolve delivery issues, missing or incorrect items, routing concerns, and customer/jobsite problems
- Answer driver questions or direct them to the correct person for support
- Adjust routes and schedules when unexpected issues arise
- Work with the team to reduce errors, improve efficiency, and complete deliveries on time
- Maintain strong communication between dispatch, loaders, drivers, and management
What We’re Looking For
The ideal candidate is experienced, organized, reliable, and able to lead a fast-moving dispatch operation with confidence.
Qualified candidates should have:
- Previous dispatching experience
- Strong route planning and logistics skills
- Ability to understand truck sizes, load capacity, and delivery limitations
- Excellent communication and coordination skills
- Strong problem-solving ability
- Ability to stay organized under pressure
- A team-first attitude
- Willingness to work with drivers, loaders, and management to get the job done
- Strong attention to detail
- A desire to do excellent work and take pride in a job well done
- Bilingual is a plus but not required
Schedule
- Full-time position
- Monday through Friday
- 40 hours per week
- Weekend availability required when weekend deliveries are scheduled
- Overtime is likely during the busy season
- Time and a half paid for hours worked over 40
Why Join Amtech Fence & Railing?
This is not just a basic dispatch position. This is a leadership role for someone who wants to take ownership, be part of a growing team, and help build a stronger, more efficient delivery operation.
The right person will have the opportunity to make a real impact every day by keeping trucks moving, helping drivers succeed, solving problems, and making sure our customers receive their orders accurately and on time.
If you are an experienced dispatcher who is organized, driven, dependable, and ready to lead a territory, we want to hear from you.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Parental leave
- Retirement plan
- Vision insurance
Work Location: In person