Program Quality Engineer

Job Summary

The Program Quality Engineer is responsible for Quality function leadership on one or more strategic production programs. This responsibility includes both the management of daily production quality activities and personnel, but also requires supporting the strategic growth of the program by engaging with customers, developing and deploying processes around new products, and analyzing performance trends and results and driving fundamental quality process and performance improvements within the program.

They are a peer with their Program, Operations, and Engineering Integrated Product Team Leaders, and must work in concert with this leadership team to ensure that our contractual commitments are met, and that Quality program objectives and metrics are achieved and are continually improved. On this team, the Program Quality Engineer is the main point of contact and authority within their assigned program for all Quality activities and decisions and ensures that required quality activities to support the program are identified, prioritized, and completed.

• Primary Responsibilities:
• Identify, define, and coordinate key quality efforts that are needed to support their assigned program.
• Mentor and develop direct reports in quality processes and production methods and requirements.
• Coordinate and negotiate changes in quality requirements with our customers.
• Regularly collect and communicate status of technical activities within the program team, and to executive leadership as needed.
• Lead failure analysis investigations and perform root cause analysis on product quality and process issues to help expedite return to operation activities and ensure prevention of future problems.
• Perform DMAIC studies, and design/execute DoE’s to identify driving factors that impact product characteristics and implement controls to improve process capability.
• Ensure our measurement systems are reliable and repeatable and always within calibration.
• Analyze production performance metrics and trends to identify key performance parameters and identify potential improvement and risk areas.
• Drive down scrap rates and improve product yields.
• Drive down product characteristic variability measures, improve process capabilities (Cpk/Ppk)
• Create product inspection plans and procedures, and design data capture and analysis systems to ensure real-time visibility of product compliance to specifications.
• Review and audit production procedures to ensure adequacy.
• Collect, monitor and improve data on Cost of Poor Quality, and provide a strategic vision for driving improvements in assigned program.
• Read, interpret, and evaluate contractual quality requirements and ensure requirement visibility and compliance.
• Review lot shipment paperwork as needed to ensure accuracy and completeness.
• Interface with internal and external customers on technical issues.
• Maintain the highest ethical standards, even when challenged from above
• Understand and live by client's ethics and business conduct policies
• Education & Professional Work Experience Requirements
• Bachelor’s degree, preferably in Engineering, Mathematics, Statistics, or Manufacturing.
• Prefer additional ASQ Certifications as a CQE, and/or Six Sigma Black Belt.
• Strong leadership and team facilitation skills
• 5 years of quality experience in a production environment, including experience using and implementing statistical process controls.
• Demonstrated experience leading failure analyses and performing root cause analysis in a manufacturing environment.
• Familiarity with ISO9001:2015 requirements
• In-depth knowledge of quality functional activities, in addition to lean methods of process flow control.
• Strong analytical & problem-solving skills, and ability to use statistical tools and techniques.
• Excellent written and verbal communication and presentation skills required.
• Must be dependable, responsible, and detail oriented and have the ability to deal with people effectively.
• Requires self-direction and ability/willingness to prioritize and take initiative
• Must be authorized to work in the U.S.
• To conform to U.S. export control regulations, applicant should be eligible for any required authorization from the U.S. Government

Behavioral Competencies

Seeking leaders who demonstrate a positive outlook, sense of urgency, and exhibit constant professionalism. We want our leaders to achieve results, while being cool under pressure; approachable, respectful, and motivating to their team and their peers.

• Work Hours & Travel4/10 workweek