What are the responsibilities and job description for the ACCOUNT MANAGER - AEROSPACE position at Amtec Contract?
ACCOUNT MANAGERLocation: Valencia, California 91355Industry: AerospaceQUALIFICATIONS2 years of Customer Service/Operations experience in Aerospace manufacturingWorking knowledge of Export Compliance Regulations is requiredExperience reviewing and interpreting aerospace purchase contracts and quotesAS degree or equivalent: BS/BA in a technical or business field highly desiredJob SummaryThe Account Manager will actively lead and support the customer relationship through all transactions, support, troubleshooting, and overall voice of the customer. The Account Manager will ensure that all customers are provided with world class support through quick response time, clear and concise feedback, and an overall entrepreneurial spirit to ensure we exceed expectations and solve problems our competition are unable to solve. Additionally, the Account Manager shall ensure that all customers are aware of our capabilities and desire to support the overall market.Primary ResponsibilitiesAccountable for daily and weekly bookings targets by customer and market segment to ensure monthly outlook commitments are metAutonomous – Manager and execute to all customer required actions including but not limited to: Quoting, PO receipt, RMA, OOR, portal, and other customer actionsManage and dispute customer scorecards to ensure delivery and quality scores align both internally and externally for all assigned customersNo Silos – Attend daily BU and Production meetings to guarantee effective communication from both internal status and external communication are alignedFoster Teamwork – Manage and coordinate the resolution to all customer complaints and/or non-complaint purchase order issuesBusiness Decisions Based on the Right Amount of Data – Gain/establish active knowledge of TA capabilities, process, and future plans to effectively communicate with our customersDraw People Together Cross Functionally – Provide guidance to and training of other employees as needed or directedData Driven – Maintain, monitor, and correct ERP data to ensure data accuracyFully trained in Export Compliance procedures and Technical Data restrictionsCollective Sense of Purpose – Manage assigned accounts and assigned backup accounts during colleague PTOEmployees' primary duties require him/her to use discretion and independent judgmentCompany DescriptionWe're not just a staffing company - we're a people company. At Amtec, we care about helping you reach your unique career goals. Since 1959, we’ve changed the lives of thousands of people for the better - people just like you. It’s our purpose to help you find meaningful work by matching your character, competence, and culture with an organization that truly values what you have to offer.
Salary : $55,000 - $75,000