Sales Executive - Motorsports - Build Specialist & Retail Sales

Sales - Build Specialist & Retail Sales Executive

***** We encourage serious automotive enthusiasts to email us at careers@amsperformance.com to share their story and explain their passion for the automotive aftermarket, modifying vehicles, or racing (personal or professional). Applicants who are not passionate about what we do will not be considered for this role. *****

This is what you’ve been looking for — come work for one of the most respected performance parts manufacturers in motorsports. Surround yourself with supercars like the Lamborghini Huracán, Nissan GT-R, and Audi R8 in a role that is as fast-paced as the vehicles we build.

AMS Performance is a rapidly growing, medium-sized business with a family-owned feel, located in the western suburbs of Chicago. We specialize in high-performance aftermarket parts and complete solutions for turbocharged vehicles, driven by extensive research, development, and real-world testing. We never compromise on quality, performance, or customer experience.

This role is ideal for a true automotive enthusiast — someone who is passionate about vehicle performance and genuinely enjoys helping customers achieve their build goals so they can fully enjoy their car.

Job Mission

This sales role is a front-row seat in the world of high-performance automotive builds. As a Build Specialist & Retail Sales Executive, you’ll work directly with passionate enthusiasts and customers who trust AMS to deliver exceptional results. You are the driving force behind turning ideas, goals, and horsepower targets into real-world builds.

You own the customer relationship from first conversation through completion and beyond, combining deep performance knowledge, high-energy sales execution, and top-tier customer experience. You are motivated to close deals, but equally motivated by seeing customers thrilled with the outcome and proud of their build.

This is a highly technical role for someone who loves understanding how performance systems work together and enjoys sharing that knowledge with others. You assess goals, think holistically about the platform, and confidently guide customers toward solutions that balance performance, drivability, and reliability.

Beyond handling inbound sales, this role is well suited for someone who is naturally proactive and comfortable creating their own opportunities. You’ll engage enthusiast communities, contribute knowledgeable and helpful content, and build relationships through platforms such as Facebook groups. Success in this role comes from technical credibility, consistent follow-through, and a genuine interest in helping customers make informed decisions about their build.

Key Competencies

• Customer Focus – Acts in the customer’s best interest and builds long-term trust and satisfaction rather than prioritizing short-term wins.
• Drive & Initiative – Highly motivated to close deals, generate new opportunities, and follow through relentlessly. Comfortable being the public face of AMS in online communities.
• Technical Acumen – Strong understanding of performance vehicles and how aftermarket components interact. Understands how changes in one area of a build affect power, reliability, drivability, and supporting systems.
• Communication – Clearly explains complex technical concepts verbally and in writing.
• Organization & Time Management – Effectively manages multiple builds, customers, and priorities.
• Calm Under Pressure – Maintains professionalism during challenges, delays, or changing build requirements.
• Continuous Learner – Actively learns AMS product lines, performance packages, new releases, and evolving platforms.

Primary Responsibilities 

• In-House Builds & Service Customers (50%)
• Act as the liaison between customers and internal departments supporting customer builds, engines, or transmissions
• Provide proactive updates on build status, progress, timelines, and setbacks
• Communicate recommended changes, additional repairs, or upgrades as they arise
• Present, invoice, and process upsells or build modifications
• Facilitate progressive billing for long-term builds or race support customers
• Share build photos and documentation with customers
• Conduct customer check-in at vehicle drop-off and post-build walk-throughs at pickup
• Provide post-delivery support and handle technical questions after completion

• Retail Sales (25%)
• Guide customers through the full path of selecting parts to achieve their build goals
• Ensure customers purchase complete and compatible solutions, not incomplete setups
• Educate customers on supporting modifications, limitations, and performance tradeoffs
• Develop expert knowledge of AMS’s full catalog and performance packages
• Stay current on new product releases and platform advancements
• Generate quotes, process orders, and follow up on open opportunities

• Lead Generation & Community Outreach (25%)
• Handle inbound phone calls, emails, website inquiries, and social media leads
• Perform outbound outreach to potential customers in enthusiast Facebook groups
• Generate compelling, educational content within Facebook groups to engage the community and identify leads
• Answer technical questions and provide helpful insights that establish credibility and trust
• Represent AMS professionally and enthusiastically in all public-facing interactions

Experience & Qualifications

• 2 years of prior experience with service writing (preferred), customer service, or automotive repair.
• Knowledge of motorsports, cars, or performance modification is required. This experience does not necessarily have to be in a professional setting.
• Proficiency working in a digital environment. Practical knowledge working with various invoicing, ticketing system, Microsoft Office, and Google software.
• Education: High school diploma or equivalent 

Benefits & Compensation

• Compensation varies based on experience
• 401(k)
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program