Industrial Engineer

Company Description

AMS Fulfillment is a Certified B-Corporation specializing in third-party order management, warehouse management, and fulfillment services for both B2B and B2C clients. With over 1,000,000 square feet of operations across Los Angeles, Pennsylvania, and Delaware, AMS offers comprehensive services such as pick-pack-ship, inventory management, returns processing, kitting, logistics, and more. Serving industries like cosmetics, beauty, fashion, consumer products, and footwear, AMS prioritizes exceptional client service and innovative fulfillment solutions. AMS is committed to sustainable practices and delivering tailored, high-quality supply chain solutions.

Job Summary

The Industrial Engineer is responsible for analyzing, designing, and optimizing operational processes and flows across warehouse and fulfillment operations. This role focuses on improving productivity, reducing operational costs, enhancing throughput, and supporting scalable growth across both B2C eCommerce and B2B distribution environments.

The Industrial Engineer will partner with operations leadership to 1) identify improvement opportunities, implement data-driven solutions; 2) support continuous improvement initiatives across inbound, storage, pick/pack, returns, value added services, and outbound shipping; and 3) assist with new building design and setup and adapting newly acquired organizations into our standard operations.

Essential Job Functions

• Analyze warehouse workflows including receiving, put away, picking, packing, kitting, and shipping.

• Design/implement improved process flows to increase efficiency/reduce waste.

• Develop and maintain engineered labor standards for warehouse operations.

• Conduct time studies and work sampling to identify productivity improvements.

• Collect and analyze operational data to identify trends, bottlenecks, and improvement opportunities.

• Develop data/reporting to track key operational KPIs including units per labor hour, order cycle time, pick accuracy, dock-to-stock time, and throughput.

• Design warehouse layouts to optimize slotting, travel paths, and storage density

• Support facility expansions, new client launches, and new site startups

• Perform capacity modeling for peak and growth scenarios

• Partner with IT and operations teams to optimize WMS configurations

• Support evaluation and implementation of automation technologies such as conveyor systems, pick/put to light, sortation, warehouse robotics

• Assist with systems testing and operational readiness for new technologies

• Develop labor models for forecasting staffing needs based on order volume

• Support seasonal and peak capacity planning

• Work with operations teams to improve labor allocation and productivity

• Lead operational improvement projects from concept through implementation

• Support onboarding of new clients by designing efficient fulfillment workflows

• Provide ROI analysis for operational improvement investments

Job Requirements

·        Bachelor’s degree in industrial engineering, operations engineering, supply chain, or related field.

·        3–7 years of experience in industrial engineering or process improvement.

·        Experience in warehouse, logistics, or fulfillment operations.

·        Experience in 3PL, eCommerce, or distribution environments highly preferred.

Key Competencies and Technical Skills

• Process design and optimization

• Data-driven decision making

• Strong cross-functional communication

• Continuous improvement mindset

• Advanced Excel and data analysis

• Experience with warehouse management systems (WMS)

• Familiarity with data visualization tools (Power BI, Tableau, Looker, etc.)

• Process mapping tools (Visio, Lucidchart, etc.)

• Knowledge of continuous improvement methodologies (Lean, Six Sigma, etc.)

• • Simulation or modeling tools