What are the responsibilities and job description for the Front Desk Receptionist position at AMRI Counseling Services, LLC?
AMRI Counseling Services
ABOUT AMRI:
AMRI Counseling Services (AMRI) is a State Licensed and Certified Mental Health/ Substance Abuse Clinic providing quality mental health and substance abuse counseling/ treatment for children, adolescents, adults, couples, and families of Milwaukee WI, Kenosha, WI, and all surrounding areas since 2006.
AMRI Counseling Services provides a combination of clinically; evidence-based counseling services, a comprehensive connection, as well as a realistic and personalized positive strategy for change. AMRI is fully committed to providing its clients and families with quality care. AMRI provides a nurturing, safe, and therapeutic atmosphere to explore, clarify, and focus on issues of importance specifically to the client.
In keeping with the core basic needs philosophy of AMRI, the clinicians assist patients and families with mental health, substance abuse, medication management, family support services, and community resources. The culturally diverse and multidisciplinary trained staff at AMRI is dedicated to treating all clients with respect and professionalism. Our treatment team includes passionate staff and treatment/prevention providers, mental health professionals, substance abuse providers, medical doctors, clinical supervisors, visitation specialists, family support specialists, and more.
AMRI Counseling Services is also a Certified Women's Business Enterprise (WBE), Minority Business Enterprise (MBE), Disadvantaged Business Enterprise (DBE), and Small Disadvantaged Business (SDB).
JOB:
RESPONSIBILITIES, DUTIES & ESSENTIAL FUNCTIONS:
- Answering and directing calls.
- Greeting and checking in with clients.
- Scheduling client appointments.
- Obtaining insurance cards and identification from patients.
- Responsible for processing client payments.
- Confirm patient appointments as assigned.
- Ensures voicemails are checked and returned daily.
- Keeps the clinic areas clean and restocks as necessary.
- Responsible for obtaining patient demographics.
- Maintains all documents per HIPPA.
- Obtaining proper authorizations.
- Preparing and sending medical records.
- Daily accounts receivable (cash, checks, credit card) balancing.
- Responsible for attending meetings and training.
- Other duties as assigned.
EXPERIENCE AND REQUIRED SKILLS:
- 1 year or more of relevant experience preferred
- High School or Equivalent
Job Type: Full-time
Salary: $14.00 /hour starting.
Benefits: After a year with the company, employees will be eligible for 5 days of PTO, performance bonuses twice a year, medical insurance, dental insurance, and other incentives.
*90 day probation period*
Job Type: Full-time
Pay: $14.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 1 year (Preferred)
Work Location: In person
Salary : $14