What are the responsibilities and job description for the Excursion Agent position at AMResorts?
Work to turn vacation dreams into life-long memories by becoming a part of the Apple Leisure Group (ALG) team! We strive to be the first choice in vacation travel, enriching lives and uniting the world.
Grow your career as Excursion Agent with Amstar DMC in Apple Leisure Group. In this role, you will be responsible for the effective operations of the Excursion department.
Responsibilities
- Checking availability and confirming excursion reservations
- Reconcile daily vendors reports
- Create invoices for Vendor as required
- Print pre-booked tours information and confirm bookings with Vendors as necessary
- Acknowledge and action complaints from guest/representative
- Monitor web & Inside Sales bookings to ensure services are not cancelled.
Requirements
- Excellent communication skills – (written and verbal).
- Must have an excellent command of the English Language.
- Must be computer literate - proficient in Microsoft Excel & Word
- Have the ability to multi-task, prioritize, and manage time effectively.
- Must possess excellent organizational and interpersonal skills.
- Should be detail-oriented and a quick learner who has the ability to work on own initiative.
About Apple Leisure Group
As North America’s only vertically integrated travel, hospitality and leisure management group, Apple Leisure Group is an industry innovator that combines the expertise of 14 leading brands. Our unique niche allows us the special opportunity to oversee every aspect of the travel experience, from the moment a guest books a trip to the time they return home. ALG consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across five segments, comprising:
- Vacations: The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.2 million passengers annually through well-established vacation brands
- Resort Brand Management: management of 5-star and 4-star luxury resorts through AMResorts® award-winning brand portfolio
- Destination Management Services: Best-in-class destination management services provided by Amstar® DMC and Worldstar®
- Loyalty Program: Exclusive loyalty program Unlimited Vacation Club®
- Technology Solutions: Innovative technology solutions provider Trisept Solutions®, connecting over 88,000 travel agents with leading travel suppliers.
To learn more about the Apple Leisure Group advantage, visit appleleisuregroup.com.
Our Values
At ALG, we call our employees Colleagues, because we are more than just employees. We are united as a team, working toward a common mission and vision. Together, we are committed to live the core values by which we operate:
We Care • We Are Authentic • We Inspire Action • We Do It Together • We Own our Results • We Are Hungry for More • We do Everything with Passion