What are the responsibilities and job description for the Sales and Logistics Specialist position at Amrapur Overseas Inc.?
Amrapur is a leading manufacturer and distributor of home textiles, pet products, and apparel, partnering with major U.S. retailers and e-commerce platforms including Walmart, Ross, TJX, Target, Amazon, and more. With vertically integrated sourcing, design, and logistics capabilities, we bring high-quality, trend-right products to market quickly and efficiently.
We are seeking a detail-oriented and proactive Sales Logistics Specialist to join our team. This role supports our sales and operations teams by managing day-to-day order flow, coordinating logistics, and ensuring accurate, on-time delivery for our customers.
This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and has a strong sense of ownership over their work.
Key Responsibilities:
Sales Support & Coordination
• Assist the sales team in managing client accounts, preparing quotations, and processing orders.
• Create and manage sales orders, purchase orders, and invoices using SAP.
• Collaborate with warehouse, logistics, and production teams to ensure accurate and timely order fulfillment.
• Support the preparation of sales presentations, quotations, and marketing materials.
Logistics & Operations
• Coordinate the movement of products between suppliers, warehouses, and customers to ensure on-time delivery.
• Liaise with overseas offices and factories regarding order status, sample tracking, and shipment follow-ups.
• Monitor shipments, resolve delivery issues, and communicate updates to the sales team and customers.
• Oversee the returns process in coordination with warehouse and sales teams, ensuring proper documentation and resolution.
Customer Service & Communication
• Respond promptly and professionally to customer inquiries, complaints, and service requests.
• Maintain accurate order and shipment records for internal reporting and audit purposes.
• Work closely with internal departments to ensure customer expectations are met and exceeded.
• Collaborate with the e-commerce department to support online order flow, fulfillment, and operational needs.
What we’re looking for:
Experience & Expertise
• 2–4 years of experience in sales support, logistics coordination, or customer service, preferably in consumer goods or manufacturing.
• Proficiency in SAP Business One is required.
• Strong understanding of order management, inventory, and logistics workflows.
• Experience working with international teams or factories is a plus.
Skills & Qualifications
• Excellent organizational skills and attention to detail.
• Strong communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to multitask, prioritize, and meet deadlines in a dynamic environment.
• Proactive problem-solver who can work both independently and collaboratively.
• Bachelor’s degree in Business, Supply Chain, or a related field preferred.
From the outset, Amrapur Overseas has been dedicated to cultivating relationships beyond the products offered. The company’s extensive experience and diverse product range have been key in developing strong partnerships and helping clients achieve exceptional growth.
The company’s journey began in 1960 when Harry M. Wadhwani initiated textile development in Hong Kong. Following this, Amrapur Overseas shifted its focus to sourcing, and establishing a reputation for excellence in fashion apparel, home textiles, and décor. Today, Amrapur Overseas has broadened its reach beyond North America, actively engaging markets in Mexico, Latin America, the UK, Europe, Dubai, and the Middle East.
Salary : $60,000 - $66,000