Clinical Trials Marketing & Community Outreac

Job Description

Clinical Trials Marketing & Community Outreach Coordinator

Entry Level | Marketing Department

Reports To: Marketing Manager / Clinical Operations Manager

Employment Type: Full-Time

FLSA Status: Non-Exempt

Travel Required: Up to 25% (local/regional)

Position Summary

The Clinical Trials Marketing & Community Outreach Coordinator plays a vital role in connecting patients and communities with life-changing clinical research opportunities. This entry-level position is responsible for executing marketing outreach campaigns for clinical trials, building and maintaining relationships with local clinical sites, and organizing community outreach activities to drive patient awareness and enrollment. The ideal candidate is enthusiastic, highly organized, and passionate about making healthcare research accessible to diverse communities.

Key Responsibilities

Clinical Trial Marketing Outreach

• Develop and distribute marketing materials (flyers, digital posts, newsletters) to promote open clinical trials to target patient populations.
• Assist in managing social media content and email campaigns to raise awareness of available trials and enrollment opportunities.
• Coordinate with the marketing team to ensure all promotional content complies with IRB, FDA, and organizational guidelines.
• Maintain an up-to-date library of trial-specific outreach assets and messaging.
• Track outreach campaign performance metrics and prepare regular progress reports.
  
  

Community Outreach & Site Coordination

• Serve as a primary point of contact for local clinical trial sites regarding outreach activities and marketing support.
• Plan, schedule, and execute community outreach events such as health fairs, informational sessions, and screening days.
• Build and nurture relationships with community organizations, faith-based groups, healthcare providers, and patient advocacy groups to expand reach.
• Travel to local and regional sites to support outreach initiatives and maintain an on-the-ground presence.
• Coordinate with site staff to align outreach efforts with current enrollment needs and trial timelines.
  
  

Organization & Tracking

• Maintain a centralized tracking system (spreadsheet or CRM) to log all outreach activities, contacts, events, and follow-up actions by site and trial.
• Create and manage an outreach calendar to ensure timely execution of planned activities across multiple sites and studies.
• Document and report on enrollment referrals resulting from outreach activities.
• Provide weekly/monthly summaries to leadership on outreach coverage, community engagement, and pipeline metrics.
• Assist with data entry and reporting in trial management or marketing platforms as needed.
  
  

Qualifications

Education & Experience

• Bachelor's degree in Marketing, Communications, Public Health, Healthcare Administration, or a related field.
• 0–2 years of professional experience in marketing, community outreach, or healthcare — internship experience is welcome.
• Familiarity with clinical trials or the healthcare/pharmaceutical industry is a plus, but not required.
  
  

Skills & Competencies

• Strong written and verbal communication skills with the ability to convey complex medical concepts in plain language.
• Excellent organizational skills and attention to detail; comfortable managing multiple tasks and deadlines simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with Canva, Mailchimp, or social media scheduling tools is a plus.
• Comfortable working both independently and as part of a collaborative team.
• Cultural competency and a genuine interest in engaging diverse populations and underserved communities.
• Valid driver's license and reliable transportation for local site visits.
  
  

What We Offer

• Competitive entry-level salary and comprehensive benefits package (health, dental, vision, 401k).
• Paid time off, holidays, and ongoing professional development opportunities.
• A mission-driven work environment at the forefront of medical innovation.
• Mentorship from experienced clinical research and marketing professionals.
• Opportunity for growth into senior marketing, CRO, or clinical operations roles.
  
  

EQUAL OPPORTUNITY STATEMENT

We are an equal opportunity employer committed to building a diverse and inclusive workforce. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

This job description is intended to describe the general nature of the role and is not an exhaustive list of all responsibilities.