What are the responsibilities and job description for the Global Solution Architect (Experiment) position at Amplitude?
Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 4,300 customers, including Atlassian, NBCUniversal, Under Armour, Square, and Jersey Mike's, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. Amplitude is the best-in-class analytics solution for product, data, and marketing teams, ranked #1 in multiple categories in G2's Summer 2025 Report. Learn how to optimize your digital products and business atamplitude.com.
As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.
Amplitude's Commitment to Diversity Equity & Inclusion (DEI):Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion-one focused on psychological safety, empathy, and human connection-that will allow employees of all backgrounds to thrive.
About the Role & Team
As a Global Solutions Architect for Experiment, you will be a key technical partner to our worldwide Solutions Engineering team, guiding customers through their experimentation journey and ensuring successful platform awareness and adoption. You'll work cross-functionally to support customer education, onboarding, technical troubleshooting during POVs (Proof Of Value) and the sharing of best practices, shaping how experimentation is utilized across companies.
As a Global Solutions Architect, you will:- Lead post-sales efforts such as onboarding, training, and implementation for new and existing customers.
- Become a trusted advisor to technical stakeholders, addressing their experimentation challenges.
- Serve as the primary contact for urgent customer questions on Amplitude experimentation architecture and usage.
- Architect complex, global-scale solutions spanning geographies, industries, and multi-region stakeholder groups, integrating Amplitude Experiment platforms with data warehouses and marketing tools
- Develop and teach Solutions Engineers and Account Executives with best practices, playbooks, and onboarding guides to maximize customer value.
- Capture and relay customer feedback to Amplitude's product team to drive internal improvements.
- Solid grounding in statistics and experimentation methodologies.
- 4 years in a data science, solutions engineering, or solutions consulting role.
- Proficient in SQL and analytics engineering.
- Strong relationship management with technical stakeholders.
- Demonstrated ability to independently own and resolve technical customer needs.
- Bonus: Experience managing online experiments or working with experimentation platforms.
This is a global role with occasional travel to customer sites, Amplitude offices, and industry events (estimated ~25%).
Who We Are
The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we're tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.
The Product: Amplitude is a digital analytics platform-we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We're super proud of what we've built and continue to expand: a platform that empowers companies to thrive in the digital era.
We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.
Some of our benefit programs include:
- Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
- Flexible time off, paid holidays, and more
- Generous stipends to spend on what matters most to you, whether that's wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
- Excellent Parental benefits including: 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
- Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
- Employee Stock Purchase Program (ESPP)
Other fun facts about Amplitude:
- G2 Customer Reviews: #1 product analytics solution for 13 quarters in a row.
- Business Insider: A top tech company to bet your career on.
- Fast Company: #3 most innovative enterprise company in the world.
- Founded in 2012, Amplitude went public via a direct listing in September 2021 and is now trading under the ticker $AMPL.
- We're a global and fast-growing team! We have offices in New York (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and employees around the world.
- Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.
Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
This role is eligible for equity, benefits and other forms of compensation.
Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $189,000 - $284,000 total target cash (inclusive of bonus or commission)
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.
Staying Safe - Protect Yourself From Recruitment Fraud
We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @amplitude.comemail address. You can learn more about how to protect yourself from these types of fraud by referring tothis article. Please exercise caution and cease communications if something feels suspicious about your interactions.
Salary : $189,000 - $284,000
