What are the responsibilities and job description for the Product Systems, Product Owner position at Amplify?
A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visitamplify.com.
The Product Systems Product Owner will drive the strategic management and continuous improvement of business systems that support the optimization of product development processes and operations (e.g., product lifecycle management (PLM), digital product entitlements, product content management, development and planning systems, customer training content tracking, rights & royalties management, etc.). This role will be responsible for ensuring the key systems and applications align with business objectives, integrate effectively with other enterprise platforms (e.g., ERP, CRM, CPQ, custom solutions, etc), and support the organization's goals for product development and commercialization.
Essential Responsibilities:
Serve as the subject matter expert for product development applications, researching capabilities, and developing solutions and alternatives to solve business challenges
Identify application efficiencies and processes that drive management and operational improvements across the product development function.
Collaborate with other stakeholders, such as IT, engineering, and business functions, to identify and implement system enhancements, integrations, and automation.
Partner with the Product Development business leads on creating functional specifications in collaboration with product management and engineering teams.
Ensure seamless data flow between product development systems, ERP, CRM, CPQ, data warehouse, and other downstream applications, where applicable.
Define, document, and improve workflows for managing product content, digital entitlements, and customer training tracking by leveraging available technology.
Partner with legal, finance, and compliance teams to manage title rights and royalties tracking to ensure contract and accounting compliance.
Partner with IT, procurement, and third-party vendors to evaluate and implement new system capabilities.
Work with data analytics teams to improve reporting, KPIs and analytics on product development and commercialization efforts.
Communicate effectively and partner with engineering and business systems developers to prioritize and refine backlogs, ensuring alignment with business strategy and system capabilities.
In addition to large projects, manage small enhancements/projects that align with the goals of the Product Development organizations.
Establish and monitor performance metrics, providing related reporting and statuses to product development and technology leadership, and serving as a conduit for escalations, risk mitigations, etc.
Solidify requirements by analyzing documentation, hosting interviews and conducting research.
Proactively identify, create, support, and sponsor projects related to improvements/enhancements in areas of ownership (both technical and business-related). This includes creating business requirements and user stories.
Assist with and conduct QA and user acceptance testing.
Resolve production issues escalated by product support teams.
Required Qualifications:
Minimum of 3 years in the capacity of a product owner in a technology organization
Experience working with product development-based applications such as PLM, PIM, Configuration Lifecycle Management (CLM), content management, title and rights management, project management systems, etc.
Bachelor's degree in information services, information technology, computer science, business or related area
Minimum of 1 year of recent experience as a business analyst / product owner managing a SaaS application
Extensive experience working in Agile development environments
Strong written and verbal communication skills to interact with a wide audience: IT, development, product management, operations, account support, vendors/partners, customers, and management/leadership
Capable of working with a mix of in person, remote and offshore team members
Ability to work across several lines of business to achieve long-term organizational goals
Ability to contribute and manage effectively within a fast-paced, fluid environment
Ability to learn and adapt quickly in a dynamic environment
Preferred Qualifications:
Experience working in the education or publishing industry
Advanced business analysis or project management experience
Experience with data visualization tools like Tableau or Looker
What we offer:
Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, stock options, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $135,000 - $145,000. This role is eligible to earn an annual discretionary bonus that rewards individual and company performance.
Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status.
Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com.
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If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting.
Amplify is an E-Verify participant.