Lead AV Technician

Company Overview

Our team is partnering with a premier custom technology integration firm based in Kahului, HI. With a long-standing history of serving the islands, this integrator specializes in high-end residential technology systems, including home automation, networking, lighting control, distributed audio, security, and luxury AV solutions. Known for delivering exceptional experiences to discerning homeowners, the company has built its reputation on craftsmanship, reliability, and strong relationships throughout the local community.

As the company enters its next phase of growth, they are focused on strengthening their field team and investing in talented technicians who take pride in their work and want to build a long-term career in custom integration.

Why Join Us?

Immediate Impact

This is not a role where you'll get lost in a large organization. You'll play a critical role in helping support active projects and strengthening a growing field team.

Diverse High-End Projects

Work on a wide range of residential technology projects, from home theater installations and networking upgrades to sophisticated luxury home automation systems.

Career Growth

Whether you're an experienced technician looking to expand your skills or a strong Level II technician working toward a senior role, you'll have the opportunity to learn and grow alongside experienced leadership.

Team-Oriented Environment

Join a company that values collaboration, accountability, and craftsmanship. Leadership understands the realities of field work and believes in supporting technicians with the tools and resources they need to succeed.

Beautiful Location

Live and work in one of the most unique markets in the country while building a career in a thriving luxury residential technology industry.

Job Overview

We are seeking an AV Integration Technician II or III to support the installation, troubleshooting, and commissioning of residential technology systems. This role is ideal for someone who can work independently in the field, communicate professionally with clients, and execute installation tasks with minimal supervision.

The ideal candidate will have hands-on experience with custom integration technologies and understand that success in this industry requires both technical expertise and physical execution. We're looking for someone who can confidently install equipment, troubleshoot systems, and contribute to project completion while maintaining high standards of quality and professionalism.

Responsibilities

System Installation & Integration

• Install and configure residential AV, automation, networking, security, and control systems
• Rack, wire, terminate, label, and test equipment according to company standards
• Assist with TV installations, speaker installations, surveillance systems, and structured wiring projects

Independent Field Execution

• Work from project scopes, task lists, and system documentation with minimal oversight
• Troubleshoot system issues and resolve problems efficiently in the field
• Complete assigned work while maintaining project schedules and quality standards

Networking & Technical Support

• Configure and troubleshoot residential network infrastructure
• Support connected technologies including automation systems, surveillance platforms, and distributed AV systems
• Collaborate with senior team members on system commissioning and programming activities

Client Interaction

• Communicate professionally with homeowners, builders, and project stakeholders
• Represent the company with a customer-first mindset while maintaining a clean and organized work environment

Team Collaboration

• Work closely with leadership and fellow technicians to ensure successful project completion
• Assist in training and mentoring less experienced team members as appropriate

Required Qualifications

• Experience as an AV Integration Technician, Low Voltage Technician, Smart Home Technician, or related role
• Ability to work independently on installation tasks and troubleshooting assignments
• Experience with residential networking fundamentals
• Strong understanding of structured wiring, equipment installation, and jobsite best practices
• Professional communication skills and client-facing confidence
• Valid driver's license and clean driving record

Preferred Qualifications

• Experience with platforms such as Control4, Savant, Lutron, Sonos, Alarm.com, or similar custom integration technologies
• Experience with surveillance systems, access control, and home automation systems
• Programming experience with residential control systems
• Previous experience in luxury residential construction environments

Physical Requirements

• Ability to lift and carry equipment up to 75 pounds
• Ability to climb ladders and work in attics, crawlspaces, and active construction environments
• Frequent standing, bending, reaching, and working with tools and equipment throughout the day

Benefits

• Health, Dental, and Vision Insurance
• Paid Time Off (PTO) and Paid Holidays
• 401(k) with Company Match
• Company-provided take-home vehicle
• Life Insurance policy
• Quarterly team events and company gatherings

Compensation

$35-$45 per hour depending on experience, technical capabilities, and overall fit.