What are the responsibilities and job description for the Verizon Customer Service Representative position at Amplify Marketing Inc.?
We are actively expanding and hiring a full-time Verizon Customer Service Representative to join our high-performance team. This position is ideal for individuals who are eager to break into the sales industry and develop real-world skills in customer engagement, territory outreach, and account-level communication. Whether you're just starting your career or looking to take your customer service and sales talents to the next level, this is your opportunity to grow.
In this role, you'll be responsible for creating meaningful customer interactions, delivering customized service recommendations, and supporting sales performance within an assigned campaign. Your daily work will directly impact customer satisfaction, team outcomes, and long-term business success.
What You’ll Do as a Verizon Customer Service Representative
- Engage with customers directly to assess their needs, explain product benefits, and recommend solutions that make sense for their household
- Promote and upsell wireless and internet services using trusted, people-first sales methods
- Assist in enrolling new customers, managing service updates, and guiding them through activation steps
- Deliver excellent customer service during and after the sales process to support satisfaction and retention
- Track sales performance and customer account activity using internal systems and reporting tools
- Participate in daily team huddles and training sessions to improve communication, presentation, and sales strategy
- Collaborate with managers and peers to develop effective approaches to customer outreach and campaign goals
We’re Looking For in a Verizon Customer Service Representative
- Great communicators who enjoy helping customers and working in a sales-driven environment
- Individuals who are motivated, results-focused, and adaptable in fast-paced settings
- A people-first attitude with a passion for creating outstanding customer experiences
- Willingness to learn, grow, and develop core business skills from the ground up
- Previous experience in sales, customer service, or client support is a plus—but not required
What You’ll Gain as a Verizon Customer Service Representative
- Uncapped earning potential based on sales performance
- One-on-one mentorship in customer communication, territory outreach, and consultative sales
- Exposure to real-world business systems, client reporting, and account management tools
- Opportunities to move into advanced sales, team leadership, or campaign coordination roles
- A high-energy, supportive culture that rewards initiative, positivity, and team success
Job Type: Full-time
Pay: $44,163.00 - $61,000.00 per year
Shift:
- 8 hour shift
- Day shift
Ability to Commute:
- College Park, MD 20741 (Preferred)
Work Location: In person
Salary : $44,163 - $61,000
