What are the responsibilities and job description for the Patient Coordinator – Medical Aesthetics (Full Time) position at Amplify Aesthetics LLC?
About Amplify Aesthetics
Amplify Aesthetics is a premier, concierge‑level medical aesthetics and wellness practice specializing in advanced, results‑driven treatments. Amplify has earned an elite reputation for clinical excellence, integrity, and exceptional patient outcomes using medical‑grade technologies, evidence‑based protocols, and premium products.
This is not a high‑volume med spa. We are a high‑touch, skill‑driven medical aesthetic practice where professionalism, precision, and patient trust are the standard. We hire intentionally and expect growth, accountability, and excellence from every team member.
If you are a ** driven Patient Coordinator or Front Desk professional with medical aesthetics or luxury service experience**, this role offers real opportunity for impact and advancement.
Position Overview
The Patient Coordinator is a key patient‑facing and revenue‑support role responsible for delivering a seamless, elevated patient experience from first inquiry through post‑treatment follow‑up.
This position blends patient care coordination, scheduling, sales support, and financial counseling. The ideal candidate is polished, confident, organized, and comfortable discussing treatment plans and pricing in a professional medical environment.
Key Responsibilities
Medspa Experience & Care Coordination
- Serve as the first point of contact for new and existing patients, by phone, and via digital communication
- Manage the full patient journey: inquiries, consultations, scheduling, follow‑ups, and retention
- Maintain an organized, efficient front desk and patient flow in a high‑end medical aesthetics setting
Scheduling & Revenue Optimization
- Coordinate and optimize provider schedules to maximize efficiency and revenue
- Support treatment plan acceptance and product sales through patient education and follow‑up
- Track leads, consultations, and conversions to maintain strong patient retention rates
Financial Counseling & Sales Support
- Confidently discuss treatment pricing, packages, and payment options
- Assist with quotes, deposits, and checkout while maintaining discretion and professionalism
- Support retail skincare sales and treatment plan adherence
Brand & Practice Representation
- Uphold Amplify Aesthetics’ brand standards in communication, appearance, and patient engagement
- Deliver a luxury, concierge‑level experience aligned with our values of professionalism, authenticity, and results
Qualifications & Experience
Required:
- Minimum 2 years of experience in medical aesthetics, dermatology, plastic surgery, med spa, or luxury service environments
- Demonstrated success in patient coordination, medical front desk, or aesthetic sales
- Strong interpersonal and communication skills with a patient‑first mindset
- High level of organization, multitasking ability, and attention to detail
Preferred:
- Knowledge of aesthetic procedures (injectables, lasers, skin treatments, body contouring)
- Experience discussing medical or aesthetic treatment plans and pricing
- CRM, scheduling software, or EMR experience
Professional Expectations
- Polished, professional, and fashion‑forward appearance appropriate for a luxury medical practice
- Self‑motivated, accountable, and aligned with a results‑driven culture
- Passion for aesthetics, wellness, and patient outcomes
- Commitment to learning and continuous improvement
Why Join Amplify Aesthetics
- Work in a high‑integrity aesthetic medical practice
- Be part of a selective, high‑performing team
- Growth‑oriented environment with opportunity to elevate your career
- Meaningful impact on patient experiences and outcomes
Apply Today
If you are an experienced Patient Coordinator and areready to contribute at a high level within an elite medical aesthetics practice, we encourage you to apply.
Serious, qualified candidates only.
Pay: $51,000.00 - $56,000.00 per year
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
Education:
- Bachelor's (Preferred)
Experience:
- sales: 3 years (Required)
- practice coordination: 1 year (Required)
- medspa: 2 years (Required)
- EMR systems: 1 year (Required)
Work Location: In person
Salary : $51,000 - $56,000