Staffing Coordinator/Recruiter

About us

We are professional, small, agile, innovative and our goal is to Is to support our community and to play a role that will Amplifies everyone's quality of life. . WE don't work

Our work environment includes:

• Flexibility and an opportunity to make a living with consideration for work life balance.

Staffing Coordinator

Duties:

• Coordinate schedules by matching Consumers with qualified Direct Care Workers.
• Maintain Consumer calendars, assignments, and authorization hours in HHA Exchange.
• Conduct monthly Consumer visits and attend meet‑and‑greets.
• Respond to call‑offs, emergencies, and coverage gaps quickly and professionally.
• Maintain accurate Excel spreadsheets for Consumer info, caregiver assignments, hours, and priority alerts.
• Document missed visits, service interruptions, and hospitalizations.
• Receive, document, and escalate incidents, complaints, and concerns.
• Support HR with hiring, onboarding, and maintaining compliant caregiver files.
• Build positive relationships with Consumers, caregivers, and service coordinators.
• Prepare weekly reports, including Priority Lists, lost time, and verified hours.
• Ensure compliance with Community HealthChoices (CHC) policies and EVV requirements.
• Serve as the main point of contact for staffing‑related calls and communication.

Responsible for understanding and implementing Policy and Procedure surrounding the Community Health Choice Program of Pa.

Manage Accounts of our Participants and maintain a Roster of Available Caregivers. .

Handle all phone calls regarding Consumers and Direct Care Workers issues.

Maintain Excel Spread Sheet/data base

1. Consumer Information ( Emergency Contact, Service Coordinator, Plan of Care)

2. Consumer-Employee Assignments. Ensure that Consumers have Direct Care Workers to provide services

3. Consumer Hours: Manage consumers Authorization using tools provided by HHA Exchange

4. Attend Consumer and Caregiver Meet and Greets.

5. Priority Alert Lists

Critical Incidents and Complaints: Investigate Reported Concerns and Report to Human resources (Human Resources)

Document Interruptions of Service; Report Lost Time (Human Resources)

Consumer-Related, i.e., Hospitalizations

Employee-Related, i.e., illness, death in family, etc

Scheduling

Document Staffing Changes and Make Calls to Verify Information using HHA Exchange

Document Missed Visits via EMR software

Human Resources:

Submits hiring information to correct channels and maintains proper files for all caregivers and Particpants before and after service.

Administrator reports

Monday - Create Report and Maintain report with any Priority List concerns. Loss Time, report of hours worked previous week

Payday Week

Wednesday - payday week – Run Staffing reports of Verified hours on time sheets

Incident / Complaints

Document reports by consumer or direct care worker concern (Human Resources)

Write brief description of telephone reports and give to administrator for action.
- Foster positive employee relations by addressing concerns, resolving conflicts, and promoting a positive work environment.
- Build and maintain relationships with employees, managers, and external stakeholders to facilitate effective communication and collaboration.
- Coordinate employee orientation sessions to ensure new hires are equipped with the necessary information and resources.
- Support succession planning efforts by identifying high-potential employees and developing career advancement opportunities.

Qualifications:

- Bachelor's degree preferred or strong use of Business Applications
- Proven experience the Home Care industry
- Strong knowledge of Medical Service Application and proficiency in leveraging technology to meet expected goals.
- Excellent interpersonal skills with the ability to build relationships at all levels of the organization.
- Ability to handle confidential information with discretion and maintain a high level of professionalism.
- Strong organizational skills with the ability to prioritize tasks and meet deadlines.
- Exceptional communication skills, both written and verbal.

This is a dynamic position. If you are a detail-oriented individual with a passion for creating a professional environment, fostering a caring environment we would love to hear from you. A vehicle is necessary. Apply now to join our dynamic team as a Staffing Coordinator.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Paid time off
• Parental leave
• Vision insurance

Experience:

• Home Care office: 2 years (Required)

Work Location: On the road

Salary : $18