What are the responsibilities and job description for the Account Manager & Principal Consultant – Digital Engagement position at Ampersand?
Who We Are
At Ampersand, we're pioneering the future of AI-enabled consulting. Our consultants are innovative problem-solvers who thrive on transforming businesses through intelligent automation and agentic AI solutions. We combine deep technical expertise with business acumen to deliver outcomes that matter.
Working in a hybrid way but rooted in South Florida, we're a close-knit team that values authenticity and entrepreneurial spirit. We embrace ambiguity, lead with empathy, and aren't afraid to push boundaries. Our strength lies in our diversity of thought and our commitment to doing what's right for our clients.
About the Role
This is a 8-9 month contract-to-hire position with opportunity for full-time conversion. This role requires time spent in-person at our offices in Miami and Aventura on a weekly basis.
We’re looking for a Strategic Advisor to join Ampersand with a commission-based incentive tied to successfully securing and expanding client engagements. This role blends consulting expertise, relationship management, and business development to help our clients—particularly in long sales cycles—achieve transformative digital engagement strategies.
As a trusted partner to clients, you’ll support their digital transformation journey, craft compelling proposals, and win new projects leveraging data, analytics, and AI solutions.
How You'll Contribute:
- Consult & Advise – Partner with clients (Director level) to define digital engagement strategies using data, AI, and analytics to solve business challenges.
- Develop Business – Identify and win new engagements by scoping opportunities, creating proposals, and building long-term client relationships.
- Manage Relationships – Act as the primary point of contact for key accounts, ensuring alignment between client needs and Ampersand’s capabilities.
- Drive Strategy – Provide guidance on how businesses can leverage AI and analytics to accelerate growth, optimize operations, and enhance customer engagement.
- Stay Ahead – Analyze market trends, emerging technologies, and competitive landscapes to inform client strategies.
- Contribute to Growth – Work cross-functionally with Ampersand’s digital strategists, AI specialists, and leadership to shape go-to-market strategies.
Qualifications:
Experience
- Strategic Consulting Expertise – 8 years in consulting, digital transformation, or advisory roles, with a proven track record of winning and expanding client engagements.
- Sales & Business Development Acumen – Experience managing long sales cycles, closing deals, and securing new projects in a consulting or advisory setting.
- Technical Fluency – Strong understanding of data, analytics, AI-driven solutions, and digital engagement strategies and how they translate into business impact.
- Relationship Management – Ability to engage C-suite and senior leadership, build trust, and drive executive alignment.
- Analytical & Strategic Thinking – Comfortable translating complex data and business insights into actionable recommendations.
- Communication Excellence – Confident in presenting ideas, facilitating discussions, and writing proposals.
What You Bring
- Strategic Consulting Expertise – 8 years in consulting or advisory roles, with a proven track record of winning and expanding client engagements.
- Sales & Business Development Acumen – Experience managing long sales cycles, closing deals, and growing relationships in a consulting or advisory setting.
- Technical Fluency – Strong understanding of data, analytics, and AI-driven solutions and how they translate into business impact.
- Relationship Management – Ability to engage C-suite and senior leadership, build trust, and drive executive alignment.
- Analytical & Strategic Thinking – Comfortable translating complex data and business insights into actionable recommendations.
- Communication Excellence – Confident in presenting ideas, facilitating discussions, and writing proposals.
Desired Skills & Technical Acumen:
- Experience with major cloud platforms (AWS, Azure, or Marketing Cloud)
- BI tool proficiency (Tableau, Power BI, or similar)
- Experience with LLMs and generative AI tools and platforms (Dataiku, Azure ML, AWS AI)
- Salesforce development and automation
Additional Requirements
- Alignment with core values: Integrity, Quality, Courage, Win-Win, and Optimism
- Authorization for permanent employment in the United States
- Must live in Florida
What You'll Love About Us:
Contract Period (First 6 Months):
- Competitive base pay with a commission-based incentive structure for winning new client engagements.
- Flexible remote work arrangement
- Access to professional development resources
Upon Full-Time Conversion:
- Comprehensive benefits package including health, vision, and dental insurance
- 401(k) with company match
- Team-member equity opportunities
- $1,000 WFH stipend to spend in your first year
- Annual career development stipend
About Ampersand
Ampersand is proud to be an equal-opportunity workplace. We value diversity and always treat all employees and job applicants based on merit, qualifications, personality, and talent. We do not discriminate on the basis of race, religion, ancestry, color, national origin, gender, sexual orientation, gender identity, age, citizenship, marital status, veteran status, or disability status.
