What are the responsibilities and job description for the Senior AI & Automation Lead (Contract-to-Hire) position at Ampersand Consulting?
Who We Are
At Ampersand, our vision is to be a recognized, trusted consulting partner that empowers both clients and consultants to thrive in the age of AI — known for innovation, measurable impact, and a culture built on curiosity and progress. Our consultants are problem-solvers who combine deep technical expertise with business acumen to deliver outcomes that matter.
Rooted in South Florida, we're an innovative team that values authenticity and entrepreneurial spirit. We embrace ambiguity, lead with empathy, and aren't afraid to push boundaries. Our strength lies in our diversity of thought and our commitment to doing what's right for our clients.
About This Opportunity
This is a 6 month contract-to-hire position with opportunity for full-time conversion.
We're seeking a Senior AI & Automation Lead for a contract-to-hire role to guide and build the AI-enabled foundation of one of our most important client transformation programs. This is a senior-level consulting role that blends architecture, hands-on development, and strategic enablement.
You will define, design, and operationalize the AI and automation components that power a large-scale email and audience-orchestration ecosystem—including AI assistants, predictive segmentation, fatigue detection models, creative variant optimization, and early Agentforce-style workflows.
This role is ideal for a consultant who is fluent in applied AI/LLM workflows, automation design, and cross-functional implementation.
What Makes This Role Different
This role sits at the intersection of AI architecture, workflow automation, and program enablement. You will:
AI & Automation Architecture
Contract Period (First 6 Months):
For immediate consideration, please include:
About Ampersand
Ampersand is proud to be an equal-opportunity workplace. We value diversity and always treat all employees and job applicants based on merit, qualifications, personality, and talent. We do not discriminate on the basis of race, religion, ancestry, color, national origin, gender, sexual orientation, gender identity, age, citizenship, marital status, veteran status, or disability status.
At Ampersand, our vision is to be a recognized, trusted consulting partner that empowers both clients and consultants to thrive in the age of AI — known for innovation, measurable impact, and a culture built on curiosity and progress. Our consultants are problem-solvers who combine deep technical expertise with business acumen to deliver outcomes that matter.
Rooted in South Florida, we're an innovative team that values authenticity and entrepreneurial spirit. We embrace ambiguity, lead with empathy, and aren't afraid to push boundaries. Our strength lies in our diversity of thought and our commitment to doing what's right for our clients.
About This Opportunity
This is a 6 month contract-to-hire position with opportunity for full-time conversion.
We're seeking a Senior AI & Automation Lead for a contract-to-hire role to guide and build the AI-enabled foundation of one of our most important client transformation programs. This is a senior-level consulting role that blends architecture, hands-on development, and strategic enablement.
You will define, design, and operationalize the AI and automation components that power a large-scale email and audience-orchestration ecosystem—including AI assistants, predictive segmentation, fatigue detection models, creative variant optimization, and early Agentforce-style workflows.
This role is ideal for a consultant who is fluent in applied AI/LLM workflows, automation design, and cross-functional implementation.
What Makes This Role Different
This role sits at the intersection of AI architecture, workflow automation, and program enablement. You will:
- Design and build AI-driven workflows that support segmentation, send eligibility, fatigue detection, and content optimization
- Develop automation frameworks that improve efficiency, reduce manual work, and power centralized execution
- Lead technical discovery and guide the client on AI adoption, integration points, risks, and guardrails
- Translate business needs into LLM workflows, orchestration logic, and automated decision layers
- Collaborate with Data Engineering, Marketing Ops, Product, and Creative teams
- Define readiness for journey orchestration and Agentforce-style next-best-action automation
- Provide ongoing technical leadership while enabling the client team to scale the solution sustainably
AI & Automation Architecture
- Proven experience designing and implementing AI-enabled workflows (LLM orchestration, RAG, agentic logic)
- Experience building AI assistants or automated decisioning workflows supporting complex business rules
- Ability to design fatigue detection, suppression logic, eligibility scoring, or predictive segmentation workflows
- Experience operationalizing AI models or automation logic within marketing or CRM ecosystems
- Experience working with APIs, orchestration layers, and automation platforms
- Fluency with Python for workflow logic, model handling, or data transformations
- Comfort working with Snowflake, CDPs, or data warehouses to power AI logic
- Understanding of data pipelines, refresh logic, and schema requirements
- Knowledge of best practices around reliability, monitoring, guardrails, and error handling
- Ability to translate business needs into AI/automation requirements
- Experience guiding stakeholders on capabilities, limitations, and responsible AI practices
- Skill in running technical discovery sessions across marketing, product, and data teams
- Ability to define prioritization, feasibility, sequencing, and implementation plans
- Strong communication skills—able to explain AI workflows to both technical and non-technical audiences
- Experience partnering with Creative, Legal, Product, Data, and Division-level marketing teams
- Ability to document logic, create playbooks, and build operational clarity around automated workflows
- Lead technical discovery for AI-enabled segmentation, eligibility, and optimization
- Design workflows for fatigue detection, predictive segmentation, and automated content selection
- Build prototypes of AI assistants and automated QA logic
- Collaborate with data and product teams to define schemas, pipelines, and integration points
- Build and refine AI-driven workflows, agentic logic, and orchestration frameworks
- Implement and document automation guardrails, error handling, and monitoring
- Support predictive audience models and ongoing segmentation enhancements
- Partner with Creative and Legal teams to design metadata-driven variant selection
- Maintain runbooks, logic documentation, and technical decision records
- Provide cross-functional enablement so client teams can maintain long-term ownership
- Identify opportunities for automation, intelligence, or operational uplift
Contract Period (First 6 Months):
- Competitive hourly pay
- Flexible hybrid work arrangement
- Access to professional development resources
- Comprehensive benefits package including health, vision, and dental insurance
- 401(k) with company match
- Team-member equity opportunities
- $1,000 WFH stipend to spend in your first year
- Annual career development stipend
For immediate consideration, please include:
- Your resume highlighting AI workflow, automation, and orchestration experience
- A brief note describing relevant AI/automation projects you’ve built or led
- Any architecture diagrams, GitHub samples, or workflow screenshots (optional)
About Ampersand
Ampersand is proud to be an equal-opportunity workplace. We value diversity and always treat all employees and job applicants based on merit, qualifications, personality, and talent. We do not discriminate on the basis of race, religion, ancestry, color, national origin, gender, sexual orientation, gender identity, age, citizenship, marital status, veteran status, or disability status.
