What are the responsibilities and job description for the People Operations Coordinator position at Ampersand Brands?
About Us
Ampersand Brands is a growing portfolio of beloved confectionery brands, including Hammond’s Candies, the iconic hand-crafted candy maker, and Lolli & Pops, a premium retail and gifting brand with a national presence. The company is backed by strong growth ambitions, combining innovation, brand storytelling, and operational excellence to expand its reach and solidify its position as a leading player in the U.S. confections industry.
The Role
We’re looking for a People Operations Coordinator who will be the engine behind our day-to-day practices. This role is all about making things work—seamlessly, consistently, and in a way that supports both our employees and our business.
You’ll partner closely with the Head of Grow People to bring our strategy to life through strong operations, responsive support, and scalable processes across our retail locations.
This role is a great opportunity for someone looking to deepen their career in People and grow alongside a scaling organization.
What You'll Do
Employee Experience
52,000 - 62,000 USD per year(Corporate)
Ampersand Brands is a growing portfolio of beloved confectionery brands, including Hammond’s Candies, the iconic hand-crafted candy maker, and Lolli & Pops, a premium retail and gifting brand with a national presence. The company is backed by strong growth ambitions, combining innovation, brand storytelling, and operational excellence to expand its reach and solidify its position as a leading player in the U.S. confections industry.
The Role
We’re looking for a People Operations Coordinator who will be the engine behind our day-to-day practices. This role is all about making things work—seamlessly, consistently, and in a way that supports both our employees and our business.
You’ll partner closely with the Head of Grow People to bring our strategy to life through strong operations, responsive support, and scalable processes across our retail locations.
This role is a great opportunity for someone looking to deepen their career in People and grow alongside a scaling organization.
What You'll Do
Employee Experience
- Own the day-to-day employee lifecycle—from onboarding to transitions to offboarding
- Ensure every employee interaction is timely, clear, and people-first
- Be a trusted partner for employee and manager questions
- Maintain clean, accurate HR data and systems (HRIS, reporting, documentation)
- Support core processes like job changes, status updates, and payroll inputs
- Identify opportunities to simplify and improve how we operate
- Partner with store leaders to guide them through HR processes and best practices
- Help ensure policies are applied consistently with both care and clarity
- Help employees navigate benefits and leave programs
- Coordinate leave processes and support vendor interactions
- Ensure processes are consistent and well-documented
- Post roles and maintain job descriptions
- Help keep hiring processes moving, through strong coordination and follow-through
- Experience in HR, operations, administration, or a customer-facing role
- A strong interest in learning and growing within People/HR
- A natural ability to stay organized and follow through on details
- Comfort working in a fast-paced, hands-on environment
- A proactive mindset—you step in, figure things out, and keep things moving
- A thoughtful, approachable style—people trust you and feel support
- Employees feel supported, informed, and cared for in their day-to-day experience
- Managers know where to go for help and feel confident navigating people processes
- The details are handled—accurately and consistently
- HR operations run smoothly in the background, creating a sense of ease across the organization
- You’re learning quickly, building confidence, and taking on more ownership over time
- The chance to lead not one, but two iconic brands — with very different but equally lovable personalities.
- A small, scrappy team that punches above its weight.
- A culture rooted in thoughtfulness, creativity, and joy.
52,000 - 62,000 USD per year(Corporate)