What are the responsibilities and job description for the Training Support Analyst position at Ampcus, Inc?
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Project Overview:
The Training Support Analyst provides operational and logistical support for the planning, organization, and delivery of technical training pathways and programs that develop workforce capabilities across NYPA's Operations. This role supports the execution of instructor-led training, technical learning events, certification programs, and continuing education initiatives. The position works closely with training program managers, instructors, and subject matter experts to scope and develop structured learning pathways and workforce development initiatives. The analyst also supports engineering teams in developing and submitting technical presentations to be reviewed by a 3rd party for CEU credits.
Job Functions & Responsibilities:
- Collaborate with program managers, operations leaders, and technical subject matter experts to support program delivery.
- Support the logistics of technical training sessions, workshops, and certification programs.
- Manage training calendars and the department SharePoint site to support multiple learning events across departments.
- Collaborate with training program managers to support the development and implementation of structured technical training pathways and curricula.
- Manage logistics for classroom and facility-based training sessions.
- Prepare training rooms, equipment, materials, and instructional resources.
- Work with technical training clerks to support participant registration, enrollment, and attendance tracking.
- Support engineering teams and training leadership in identifying CEU and PDH eligible training programs that are aligned with discipline specific learning paths.
- Assist with preparation and organization of training documentation required for accrediting organizations.
- Serve as a point of contact for training participants and facilitators.
- Support evaluation of training programs and continuous improvement efforts.
Skills:
- MS Office 365, including Co Pilot
- Learning Management Platforms.
- Program and project coordination
- Stakeholder and instructor support
- Data tracking and training reporting
- Strong organizational and communication skills
- Ability to manage multiple training events and deadlines
Education & Certifications:
- Bachelor's degree or equivalent required. PMP a plus.
- 2-4 years of experience coordinating training programs, learning events, or workforce development initiatives.
- Experience supporting technical, operational, or workforce training programs preferred.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.