What are the responsibilities and job description for the ServiceNow SecOps Product Manager position at Ampcus Inc?
Job Details
Job Title: ServiceNow SecOps Product Manager
Location(s): Merrifield, VA
ServiceNow SecOps Product Manager is responsible for ensuring the development, maintenance and successful utilization of the ServiceNow SecOps products leveraged by our IT Risk teams. Key duties include defining and managing the product roadmap, backlog, and serving as the voice of the customer to drive continued improvement of our SecOps tools. Will partner with our development and platform teams to request, develop and validate product improvements and upgrades.
Responsibilities
- Define and manage ETS Risk SecOps Product Roadmap and Backlog.
- Responsible for driving successful delivery of roadmap features and improvements.
- Responsible for creating strong working relationships with customer teams within ETS Risk, SecOps product users, and development and platform teams to execute product strategies.
- Engage customers to refine product strategies and priorities, and develop requirements that support process and product improvements.
- Submit enhancement and incident requests to platform development teams to guide solutions to business problems.
- Coordinate development efforts, and provide quality assurance, user acceptance testing and validation on behalf of customer teams.
- Communicate status and product roadmap timelines with ETS Risk Customer teams and leadership to ensure awareness of ongoing efforts.
- Demonstrated experience as a Product Manager, preferably in the risk management or financial services industry.
- Demonstrated experience working with ServiceNow, Vulnerability Response and the SecOps suite of products.
- Strong understanding of the ServiceNow platform, its capabilities, and architecture.
- Bachelor s degree in Information Technology, Computer Science, or related field, or the equivalent combination of education, training and experience.
- A problem solver who is excellent at defining the problem, ensuring it is the right problem to solve and then working relentlessly to solve it holistically. Communicate complex problems into easily understood requirements and provide solutions.
- Demonstrated experience leading IT projects, stakeholder management, technology strategy, collaborating with business partners on key initiatives, reporting project status and risk to senior leadership.
- Strong communications skills and demonstrated experience in working with all levels of staff, management, stakeholders, vendors.
- Experience in communicating complex technical issues to non-technical audiences.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
