What are the responsibilities and job description for the ServiceNow integration developer position at Ampcus, Inc?
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title: ServiceNow integration developer
Location(s): Tempe, AZ
Responsibilities:
- Serve as the technical subject-matter-expert for ServiceNow platform integrations, Discovery and CMDB.
- Design, develop, implement and support integrations between ServiceNow and other systems using APIs, web services, IntegrationHub and middleware technologies.
- Design, configure, implement, and maintain ServiceNow IT Operations Management (ITOM) Discovery of both On-Premises and Cloud resources (AWS & Azure).
- Collaborate with stakeholders to gather requirements, define and implement integration solutions to meet the business needs.
- Provide technical stewardship and play a key role in the transformation of IT Service Delivery while supporting current state.
- Analyze existing processes and integrations, identifying areas for improvement, consolidation, and enhancements.
- Engage in day-to-day operational support and continuous capability improvement.
- Engage in on call support as needed.
- Maintain adequate process, operational documentation and reporting.
Required Skillset/Experience:
- 5-8 years of solid experience with the administration, configuration, maintenance, integration, and upgrade of the ServiceNow platform.
- 4 years of experience with ServiceNow development with a focus on integrations.
- Understanding of ServiceNow data model, tables and relationships.
- Extensive experience with ServiceNow integration solutions including: ServiceNow API's, SSO, SAML, Web Services, LDAP, JDBC, ODBC, REST and SOAP.
- Experience developing ServiceNow APIs, ServiceNow Workflows, Flow Designer, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules.
- Experience with scripting languages such as JavaScript, Angular.js, Perl, Powershell.
- Experience with ServiceNow IntegrationHub for rapid integration development and automation.
- Knowledge of ServiceNow orchestration for automating IT processes.
- Solid understanding of data mapping, transformation and synchronization techniques.
- Experience implementing REST API integration with third party tools and cloud platforms such as AWS and Azure.
- Good functional and technical understanding and implementation experience with ServiceNow ITOM discovery and CMDB.
- Good knowledge and experience with ServiceNow CSDM framework.
- Ability to create custom reports, dashboards and visualizations.
- Familiarity with ServiceNow Performance Analytics.
- Experience with backend SQL Server development is preferred.
- Strong problem-solving skills, communication and collaboration skills.
Location:
- These are onsite roles, NJ, Tampa, or Tempe AZ.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.