Demo

IT - Technology Specialist - IT Service, Support and Operations | Insurance | Insurance - ALL

Ampcus Inc
Springfield, MA Full Time
POSTED ON 10/23/2026
AVAILABLE BEFORE 4/20/2027
Bravens Inc., a wholly owned subsidiary of Ampcus Inc., is an information technology consulting and services company. Bravens is a leader in providing tailored staffing solutions across both IT and non-IT industries. We are in search of a highly motivated candidate to join our talented team and contribute to our ongoing success.

Job Title: Senior Business Systems Analyst - Insurance

Location(s): Springfield, MA 1111

Must have skill:-

8 years of Business Analysis or Business Systems Analysis experience.

3 years supporting insurance operations and technology initiatives.

Experience in Disability, Life, Annuity, Underwriting, Policy Administration, Billing, or Claims.

Strong experience with requirements elicitation, functional specifications, user stories, process flows, acceptance criteria, and UAT.

Experience working across Agile, hybrid, or waterfall delivery models.

Strong facilitation, analytical, communication, and stakeholder-management skills.

Detailed Job Description

Seeking an experienced Business Analyst to support MassMutuals Annuity Disability Insurance Platform Technology team. The consultant will translate business needs into functional requirements and work with business, product, architecture, development, and QA teams throughout solution delivery.Gather, analyze, and document business and functional requirements.Develop functional specifications, use cases, user stories, process flows, data requirements, and acceptance criteria.Facilitate requirements sessions, walkthroughs, and stakeholder discussions.Support Disability Insurance capabilities such as policy administration, underwriting, product rules, billing, claims, integrations, digital experiences, correspondence, and reporting.Maintain requirements traceability through design, development, testing, and implementation.Develop UAT scenarios and collaborate with development and QA teams to validate solutions.Identify dependencies, gaps, and impacts across business and technology teams.

Top 3 responsibilities would expect the Subcon to shoulder and execute:

Gather, analyze, and document business and functional requirements. Develop functional specifications, use cases, user stories, process flows, data requirements, and acceptance criteria.

Facilitate requirements sessions, walkthroughs, and stakeholder discussions. Support Disability Insurance capabilities such as policy administration, underwriting, product rules, billing, claims, integrations, digital experiences, correspondence, and reporting.

Maintain requirements traceability through design,

Years of experience - 8-10 years

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

Salary.com Estimation for IT - Technology Specialist - IT Service, Support and Operations | Insurance | Insurance - ALL in Springfield, MA
$83,918 to $102,671
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a IT - Technology Specialist - IT Service, Support and Operations | Insurance | Insurance - ALL?

Sign up to receive alerts about other jobs on the IT - Technology Specialist - IT Service, Support and Operations | Insurance | Insurance - ALL career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$79,882 - $99,769
Income Estimation: 
$105,207 - $132,120
Income Estimation: 
$94,567 - $126,847
Income Estimation: 
$125,329 - $152,916
Income Estimation: 
$151,063 - $185,777
Income Estimation: 
$158,643 - $203,736
Income Estimation: 
$154,628 - $190,455
Income Estimation: 
$158,186 - $201,374
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Ampcus Inc

  • Ampcus Inc Baltimore, MD
  • Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidat... more
  • 1 Day Ago

  • Ampcus Inc Chantilly, VA
  • Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidat... more
  • 1 Day Ago

  • Ampcus Inc Atlanta, GA
  • Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidat... more
  • 1 Day Ago

  • Ampcus Inc Troy, MI
  • Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidat... more
  • 1 Day Ago


Not the job you're looking for? Here are some other IT - Technology Specialist - IT Service, Support and Operations | Insurance | Insurance - ALL jobs in the Springfield, MA area that may be a better fit.

  • TEKsystems Springfield, MA
  • Description This project is a large-scale IT Go-Live supporting a healthcare MSP that provides IT services and support for local hospitals, one of which, w... more
  • 18 Days Ago

  • CheckWriters Northampton, MA
  • Checkwriters is looking for an IT Support Specialist to work alongside our IT Director! We offer a competitive salary and benefits package, Paid Time Off, ... more
  • 3 Days Ago

AI Assistant is available now!

Feel free to start your new journey!