What are the responsibilities and job description for the Patient Care Coordinator position at Amp Washington Pc?
Job Description:
We are seeking a friendly, organized, and professional Patient Care Coordinator to join our front desk team at our busy and growing medspa. As the first point of contact, you will play a vital role in creating a welcoming experience for clients while managing daily administrative and scheduling tasks.
Key Responsibilities:
Greet and check in clients with a warm, professional demeanor
Schedule and confirm appointments efficiently
Manage phone calls, emails, and client inquiries
Educate clients on available treatments, packages, and promotions
Maintain accurate client records and process payments
Support providers with daily scheduling and coordination
Ensure the front desk and waiting area are clean and organized
Qualifications:
Previous experience in a front desk, customer service, or medical/medspa setting preferred
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Ability to multitask in a fast-paced environment
Proficiency with scheduling software and basic computer skills
Passion for aesthetics and wellness is a plus
Compensation: Competitive pay based on experience, plus potential bonuses and employee service discounts.