What are the responsibilities and job description for the Party Hero position at Amp Up Entertainment LLC?
PARTY HERO JOB DESCRIPTION
The Party Hero (Event Host) will work with kids and adults to create a fun and engaging experience for ALL event guests through courteous, friendly, and professional assistance while upholding Amp Up Action Park safety regulations. During a typical event, for example, the Hero would greet/check in party guests and verify waiver compliance, set up/clean up party room promptly, serve food and beverages, etc. The Hero will also be expected to assist with cleaning facility common areas as needed as well as having basic knowledge of both the Point of Sale and Scheduling system.
Qualifications
Ability to provide excellent customer service
Must be able to interact and communicate well with children, parents, and crew members.
Ability to project voice and be heard in a loud environment
Ability to enforce rules
Ability to handle large groups of children
Ability to engage in guests (all ages) conversations
Ability to problem solve and work in a fast-paced environment
Ability to communicate and organize party food orders to the kitchen staff to ensure timely food arrival.
Responsibilities include, but are not limited to:
Maintain positive relations and rapport with guests
Serve pizza, cake and drinks to all guests in a safe and sanitary fashion
Engage guests (all ages) in conversation
Create a fun environment
Troubleshoot; appease unhappy guests (all ages) when a situation arises
Responsible for set up and clean-up of party area
Greet the party and escort to different activity areas in a timely fashion
Create a party gift list of presents
Custodial duties as requested
Cashier when needed
Present a professional appearance at all times
Other duties as assigned
Attend required Hero training sessions
Amp Up Action Park is a high energy, high volume family entertainment center located at 13901 Manchester Road in West County St. Louis. Amp Up is locally owned and will offer a variety of attractions to appeal to all ages, including go karts, laser tag, ropes course, classic and interactive gaming. Our 50,000-sq-ft indoor action park features a trackside bar and casual, quick food service.
Amp Up Action Park is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.