What are the responsibilities and job description for the Inside Sales Representative position at AMOT?
Key Responsibilities
Inbound Lead Management: Qualify inbound leads and gather technical requirements, application details, and urgency.
Opportunity Ownership: Own and advance unassigned opportunities from inquiry to order.
Pipeline Development: Self-generated pipeline through outbound prospecting and identify similar customers/markets from inbound activity.
Quote Follow up: Actively reach out to recent higher value and all prospect quotes.
Re-engage dormant accounts.
Maintain CRM accuracy and coordinate with engineering and customer service.
Product knowledge: Possesses thorough product knowledge in order to evaluate customer needs and make appropriate recommendations.
Always promote good customer relations.
Career path into Technical Sales or Technical Service.
Performance Metrics
Inbound lead response time
Conversion rate for inbound leads
Amount of self-generated opportunities created
Pipeline Generation: $150K–$300K per quarter
Quote Follow-Up: 100% of prospects and high value quotes
Number of outbound calls to inbound leads and self-generated targets
Daily Activity Expectations
Calls: 20–35 per day across inbound, owned opportunities, and prospecting
Meetings: 2–6 per day
Emails/LinkedIn Touches: 15–25 per day
Systems & Tools
CRM – Opportunity tracking and activity logging
Zendesk – Customer interactions and quote context
IFS (ERP) – Pricing, quotes, and product details
Power BI – Pipeline tracking and analytics
Education and Experience:
Bachelor’s degree or equivalent experience.
Experience in customer service, inside sales, or technical support roles preferred.
Ideal candidate may be a Customer Service Representative (CSR) seeking to transition into a sales-focused role.
Technical aptitude (mechanical, industrial, or similar products preferred).
Strong communication and organizational skills.
Ability to manage multiple opportunities simultaneously.
Proactive, self-driven mindset with a focus on results.
Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. EOE/AA/M/F/Vet/Disability
Salary : $150 - $300
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