Immunization Program Assistant

Make a difference every day at Amoskeag Health, where we believe strong healthcare begins with strong human connections

Who You Are

Amoskeag Health is seeking an Immunization Program Assistant who is a detail-oriented and reliable professional passionate about supporting public health and clinical operations. You thrive in a collaborative environment, manage multiple priorities with ease, and take pride in ensuring safe, efficient, and high-quality patient care. You are organized, proactive, and committed to maintaining accuracy and compliance with all immunization standards, helping the team deliver essential vaccine services that strengthen community health.

What You'll Do
Immunization Preparation and Clinical Support

• Prepare immunization supplies and documentation for well-child visits, refugee health assessments, influenza, and other vaccine clinics.
• Assist clinical teams during immunization sessions to support efficient workflow and high-quality patient care.
• Ensure proper identification, documentation, and follow-up of patient immunization needs.
• Maintain patient confidentiality and uphold all infection control standards.

Immunization Data and Registry Support

• Support accurate data entry, reconciliation, and verification in the New Hampshire Immunization Information System (NHIIS).
• Preload and verify pediatric and adult immunization records to ensure accurate documentation.
• Assist with internal audits and data clean-up to maintain registry accuracy and compliance.

Quality Assurance and Compliance

• Assist in ensuring compliance with CDC, VFC, and State of NH immunization regulations.
• Participate in internal and external quality improvement reviews related to vaccine handling, documentation, and safety.
• Support cold chain management and daily temperature log reviews to ensure vaccine integrity.

Program Continuity and Clinical Leadership Support

• Serve as a key support resource for clinical leadership in the absence of the Immunization Coordinator.
• Maintain competency and readiness to perform coordination tasks when required to ensure uninterrupted program operations.
• Collaborate with the Medical Assistant and Apprenticeship Manager to maintain consistency in immunization processes across all sites.

Vaccine Inventory and Administrative Support

• Assist with ordering, receiving, labeling, and organizing vaccines.
• Monitor vaccine supply levels and expiration dates.
• Support preparation of monthly vaccine utilization and ordering reports.
• Assist in scheduling and coordinating immunization-related staff training and competencies.

Additional Responsibilities

• Participate in special projects, meetings, and training sessions as assigned.
• Demonstrate cultural sensitivity and provide patient-centered, age-appropriate care.
• Perform other duties as assigned to support the overall effectiveness of the immunization program.

Qualifications

• High School Diploma or equivalent required.
• Completion of a Medical Assistant program or equivalent healthcare training preferred.
• Minimum 1 year of experience in vaccine management, ordering or coordination.
• Upon hire, completion of training with NHIIS (NH Immunization Information System) required.
• Knowledge of EMR systems required (Athena preferred).
• American Heart Association (AHA) BLS Certification preferred - candidates without current certification will be required to complete an Amoskeag Health-provided AHA BLS class upon hire.
• Experience in an ambulatory or FQHC setting preferred.
• Demonstrated ability to work independently, manage multiple priorities and assume a leadership role when needed.