Amazon, Senior Manager

Job Summary

As a key member of the Digital Business division, the Senior Amazon Manager will lead growth initiatives for Amorepacific’s Amazon US and Canada businesses for 2 brands. This role requires deep expertise in Amazon Vendor Central, and a strong understanding of e-commerce operations. Reporting to the Associate Director of Amazon, you’ll oversee account management, analytics, brand strategy, operations, and advertising, while collaborating daily with cross-functional teams to drive performance. This role will manage an Assistant Manager, Amazon Operations working across multiple brands.

Principal Accountabilities

Account Management

• Oversee daily operations for two established brands on Amazon Premium Beauty, ensuring smooth execution across 1P models
• Manage monthly chargeback reconciliation in coordination with agency and warehouse teams
• Lead ASIN creation and product setup by partnering with cross-functional departments
• Monitor inventory levels, stock issues, and transfer requests to maintain availability
• Drive forecasting and ordering processes to support sales growth
• Collaborate cross-functionally to shape deals and develop creative business solutions
• Resolve customer service issues by liaising with R&I, Brand, and Supply Chain teams
• Foster strong relationships with Amazon contacts and external agency partners
• Communicate daily with Amazon teams to troubleshoot and resolve operational challenges
• Support onboarding of new agencies and tools to accelerate business performance
• Deliver against aggressive growth targets and KPIs
• Lead new brand launches on Amazon Premium Beauty when applicable

Brand Growth Strategy

• Responsible for brand specific Go-To-Market strategy
• Collaborate with brand trade marketing to drive best in class A , PDP, Brand Store, etc.
• Partner with media teams and agency support to drive Amazon media and advertising initiatives, representing your respective brands

Analytics & Reporting

• Monitor Net Sales and oversee the full order lifecycle through final shipment.
• Deliver weekly sell-through and account performance recaps
• Consolidate and communicate data from Amazon and agency partners to internal teams
• Develop reporting dashboards and presentations for internal and external stakeholders
• Conduct competitive analysis and track market trends in the beauty category

Key Expierence & Skill

• Bachelor’s degree in Marketing, Business, or other related field
• 6 years of experience in Amazon account management (1P) with Vendor Central Experience
• Proficient in Microsoft Excel & Powerpoint
• SAP experience an added plus but not required
• · Strong communication skills; must be able to present to leadership and present data in a comprehensive manner

Company Benefits

• Medical, Dental, and Vision Insurance
• HSA Employer Contributions and FSA Options
• 401k Participation with company matching.
• Discount on all APUS Brands Products
• Gratis Program - Gift box with top selling products, twice a year
• Paid Maternity Leave
• Short Term and Long Term Disability Insurance
• Paid Time Off: Vacation / Personal days / Sick days
• Company offered Mental Counseling for all employees
• Office-closed holidays and floating holidays
• Company sponsored events
• Education assistant Program
• Employee Referral Program

AMOREPACIFIC, US, INC is an equal opportunity and Affirmative Action employer. We actively seek to maintain a diverse work force, and AMOREPACIFIC US, INC therefore recruits qualified applicants without regard to race, color, religion, gender, national origin, age, disability, or Vietnam veteran status.