What are the responsibilities and job description for the Payment Systems Specialist II position at AMOCO Federal Credit Union?
The Payment Systems Specialist assists AMOCO in achieving its mission of “serving the financial needs of our members” by processing wire transfers, share drafts, stop payments/unauthorized transactions, and ACH/EFT processing. The Payment Systems Specialist is responsible for providing backup support to other Electronic Services personnel and reconciling general ledgers within the job scope. This position requires general knowledge of electronic funds transfers, wire transfers, share draft processing, debits and credits, including familiarity with spreadsheet design and maintenance to handle internal Electronic Services functions, as well as providing security reports for the organization.
Our Culture
Work Perks
- Health benefits including medical, dental, and vision for employees
- Tuition reimbursement
- 401(k) match
- Annual Bonus Incentive
- Paid Company Annual Holidays
- Paid time off
- Frequent employee appreciation and recognition events
Essential Functions and Duties
- Commitment to provide excellent customer service while using Member Service & Loyalty Skills: Focus on Member, Maintain/Enhance Self-Esteem, Listen, Maintain Personal Responsibility, Manage Complaints and
Resolve Problems.
- Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, Reg E and the Office of Foreign Assets Control.
Knowledge and Skills
Experience
A minimum of three to five years of progressively responsible experience in a related field, including preparatory experience. Prior experience with the Symitar core processing system is preferred. Experience supporting payment systems in a credit union is also highly desirable.
Education/Certifications/Licenses
High school diploma or equivalent required. Accredited ACH Professional (AAP) certification or National Check Professional (NCP) certification is preferred.
Interpersonal Skills
Courtesy and tact are essential elements of the job. Work involves personal contact with customers and others inside and outside the
organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Communications generally require shorter and not in-depth discussions.