Director, Account Management

Job Description Welcome to AMN Healthcare — Where Talent Meets Purpose Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you. At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference. Why AMN Healthcare? Because Excellence Is Our Standard: Named to Becker’s Top 150 Places to Work in Healthcare — three years running. Consistently ranked among SIA’s Largest Staffing Firms in America. Honored with Modern Healthcare’s Innovators Award for driving change through innovation. Proud holder of The Joint Commission’s Gold Seal of Approval for Staffing Companies since 2006. Job Summary The Director, Physician & Leadership Account Management will oversee a portfolio of strategic clients, ensuring strong partnerships, operational excellence, and client satisfaction. This role is responsible for account growth, P&L performance, and the development of a high-performing team. The ideal candidate thrives in a fast-paced environment, has proven success in healthcare staffing, and excels at building both client and team relationships. The role is hybrid in Dallas, TX (3 days onsite per week) with required quarterly travel for client engagements and conferences. Job Responsibilities Lead and develop a team of Account Managers, ensuring they achieve individual and team performance metrics through coaching, mentoring, and career pathing. Manage a portfolio of strategic enterprise clients, driving retention, growth, and client satisfaction. Oversee P&L and operational plans, ensuring accounts deliver on revenue and service expectations. Strengthen and grow client partnerships through regular touchpoints, business reviews, and expansion strategies. Serve as the escalation point for complex client issues (e.g., contracts, disputes), ensuring resolution that preserves trust and market share. Partner with stakeholders to expand business services within client organizations, to position the company as a critical strategic business partner. Facilitate team meetings and business reviews to track progress, share best practices, and align on goals. Partner cross-functionally with credentialing, timekeeping, invoicing, and other back-office teams to streamline client support and resolve escalations. Monitor and evaluate team performance, using metrics and performance improvement plans to ensure success. Present updates, reports, and strategies to executive leadership, ensuring accountability and alignment on strategic growth opportunities. Key Skills Proven leadership and people development skills Strong interpersonal and relationship-building abilities Excellent written and verbal communication skills Strategic and analytical thinking Ability to navigate healthcare staffing technology and vendor management systems Qualifications Education and Years of Experience Bachelor’s degree plus 7–10 years of relevant experience, OR High School Diploma/GED plus 11–14 years of relevant experience Additional Experience Client-facing experience required Sales or account management experience required Staffing industry experience required; healthcare staffing strongly preferred Demonstrated leadership experience required Work Environment / Physical Requirements Work is performed in an office/home office environment. Team Members must have the ability to operate standard office equipment and keyboards. AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. Our Core Values ● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role. Pay Rate $77,000 - $96,000 Salary Final pay rate is dependent on experience, training, education, and location. This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information. Thanks for taking a look at open jobs on our AMN Career Site. If you see a job you’re interested in, apply and a Talent Consultant will contact you if you're selected for next steps. Don’t see an exact job match but interested in working at AMN Healthcare? Use the “Introduce Yourself” feature and drop off your contact information. Our Talent Consultants will review and reach out to you if an opportunity aligns with your experience. Follow us on our social sites for the latest news, and check out AMN Careers to learn about the benefits of working with our great team! Our Core Values Respect • Trust • Passion • Customer Focus • Continuous Improvement • Innovation AMN’s Commitment to Diversity, Equality and Inclusion: At AMN , our diversity, equality, and inclusion philosophy is grounded in the belief that we should respect all voices, seek diverse perspectives, and succeed when we act together as a positive force for all of humanity. We have the opportunity to influence each other, our industry, and our communities by fostering a diverse team with a passion for social justice and equity. We are committed actively engaging in building an organization and society where equality is the norm, equity is achieved, and inclusion is universal so that we may all thrive. Learn more about our company’s vision and mission at our website. Our Corporate Social Responsibility

Salary : $77,000 - $96,000