Quality Assurance Coordinator

Position Summary:

This position is responsible for the agency’s continuous quality improvement programs and initiatives. The Quality Assurance Coordinator will work with AMIB leadership team in problem solving State and Federal related issues and workflow. This position requires the ability to function independently and provide training/education to AMIB management staff. A flexible field and desk/office work schedule is needed to accommodate on-site audits/visits of service, program service compliance with funding source guidelines, and database establishment, maintenance and preparation of reports and statistics reflecting quality efforts. This may include working weekends, evenings, and/or night shifts to meet the needs of AMIB plans.

Responsibilities:

• Develop and implement quality control measures to ensure that program standards and operational efficiencies and quality service deliverables are established to AMIB standards.
• Collaborate with AMIB teams to identify areas for improvement and develop new strategies for maintaining and improving programmatic/environmental issues.
• Develop and maintain documentation for quality control procedures and ensure that they are followed by all staff members.
• Conduct regular on-site visits/audits of production processes to ensure compliance with quality standards and identify areas for improvement.
• Work with Program Coordinators, Director of Program Services to ensure that accurate/timely submission of UIR’s, and investigations are completed in a timely manner.
• Develop, implement, and conduct in-service developmental training of staff on quality control procedures i.e., Therap, safety, State, and federal laws to ensure agency compliance.
• Participate in all site and administrative licensing reviews/inspections.
• Foster and promote a work culture that highly values quality and consumer care services.

Qualifications:

• Bachelor's degree in related field.
• Minimum of 2 years of experience in a quality assurance role in healthcare environment.
• Strong knowledge of quality control procedures and techniques.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with teams and consumers.
• Strong attention to detail and problem-solving skills.
• Ability to work independently and manage multiple projects simultaneously.
• knowledge of State of NJ Dept. of Human Services licensing standards.
• Microsoft Office 365, Excel spreadsheets formulas, Word, and database software management.

EOE

Job Type: Full-time

Pay: From $56,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• What is your desired salary?

Education:

• Bachelor's (Required)

Experience:

• Therap: 2 years (Required)

Work Location: In person

Salary : $56,000