Front Office Associate (Thai-speaking)

Front Office Associate (Thai-speaking)

• Compensation: $21.00
• Required Qualifications:
• City/State: Los Angeles, CA

Front Office Associate (Thai-Speaking)
Los Angeles, CA | Full-Time, Mon-Fri (some weekend flexibility)
Pay: $21/hr

Are you the kind of person who can make someone feel welcome the moment they walk through the door? Do you speak Thai and English and love helping people navigate healthcare with ease? If so, we'd love to meet you!

We are seeking a Thai-speaking Front Office Associate to be the friendly face that greets our patients and helps keep our clinic running smoothly. This role is perfect for someone who enjoys fast-paced teamwork, helping patients feel comfortable, and making a real difference in community healthcare!

What You'll Do
As part of our Clinic Operations team, you'll play a key role in delivering a seamless and welcoming patient experience. Your day may include:

• Greeting patients and creating a warm, welcoming environment
• Checking patients in and out using our electronic medical system
• Verifying and updating patient demographic and insurance information
• Scheduling and coordinating patient appointments
• Assisting patients with program enrollments (Medi-Cal, Family PACT, etc.)
• Collecting copays and processing payments
• Helping guide patients through clinic services, prescriptions, and next steps
• Supporting smooth communication between patients, providers, and clinic staff
• Answering phones and assisting with scheduling questions
• Ensuring patient records and documentation are accurate and organized

Qualifications

• At least 1 year of experience in a medical office or clinic setting
• Fluency in Thai and English (required)
• High School Diploma, required
• Experience with patient scheduling, registration, or front desk operations preferred
• Knowledge of healthcare programs (Medi-Cal, Medicare, Family PACT, etc.) is a plus
• Comfortable using computers and systems such as Microsoft Office and EMR software
• Excellent customer service and communication skills

Why Join Us?
This is a mission-driven clinic dedicated to providing culturally responsive care to our community. If you enjoy helping patients, working in a collaborative team environment, and using your language skills to make a real difference, we'd love to hear from you.

Apply today to join a team committed to patient-centered care!


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Salary : $21