What are the responsibilities and job description for the Account Management / Skip Trace Investigator / Collector / Repo Coordinator position at AMI Asset Management, Inc?
Job Overview
As a repo coordinator/skip tracer, you will play a crucial role in conducting thorough investigations to uncover essential information for various purposes. This position requires a keen eye for detail, strong analytical skills, and the ability to work independently.
We are seeking a detail-oriented and experienced representative to join our team. You will also be responsible for managing your accounts, coordinating the repossession and transport of collateral, and ensuring accurate completion and documentation of accounts.
The ideal candidate will have strong customer service skills and possess excellent time management and organizational skills. Join our team and work in a laid back, fast paced environment!
```Duties```
- Skip tracing delinquent accounts utilizing a variety of sources to locate the customer/collateral.
- Preparing and sending documents
- Use problem solving to resolve challenging accounts/situations.
- Set up transport for repossessed units/equipment
- Coordinate delivery of repossessed units/equipment
- Report back to Client Account managers regarding respective clients
```Skills```
- Goal Orientated and used to meeting or exceeding goals
- Excellent Time Management Skills as this is a fast paced environment
- Strong customer service skills with excellent phone etiquette
- Detail-oriented with strong organizational skills
- Ability to work well individually and as a team
- Possess the ability to multi-task successfully
- Experience speaking with professionals on the telephone is a plus
- Ability to communicate with customers to work toward a resolution with their account.
This role offers a challenging yet rewarding opportunity for individuals with a passion for providing exceptional customer service, investigation, and problem-solving with accuracy. If you meet the qualifications and are ready to utilize your skills in a dynamic laid back environment, we encourage you to apply for this position.
The position is full-time. The hours are Monday - Friday from 8:30 AM - 5:00 PM.
*** Earn Commissions***
****Hiring Bonus Available****
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Required)
Ability to Commute:
- Mukwonago, WI 53149 (Preferred)
Work Location: In person
Salary : $17