What are the responsibilities and job description for the Medical Receptionist position at AMG Specialty Hospital - Houston Medical Center?
Job Summary
AMG Specialty Hospital - Houston Medical Center is seeking a friendly, organized, and dependable Medical Receptionist to support front-desk operations and help patients and visitors navigate their hospital experience. This role is responsible for greeting visitors, managing calls, assisting with registration, maintaining accurate administrative records, and coordinating communication between patients and hospital staff.
The ideal candidate will provide professional customer service while protecting confidential information and helping the hospital's administrative team operate efficiently.
Responsibilities
- Welcome patients, visitors, and healthcare professionals in a courteous manner.
- Answer incoming calls, direct inquiries, and take accurate messages.
- Assist with patient registration, check-in, and demographic information updates.
- Verify patient details and insurance information according to office procedures.
- Schedule appointments or coordinate patient-related administrative arrangements as assigned.
- Maintain organized records and enter information into hospital computer systems.
- Direct patients and visitors to the appropriate departments.
- Communicate with clinical and administrative staff to support daily workflows.
- Handle routine questions professionally and refer clinical concerns to qualified staff.
- Protect patient information and follow HIPAA privacy requirements.
- Maintain an organized reception area and replenish office supplies as needed.
- Assist with scanning, filing, and other administrative duties.
Qualifications
- High school diploma or equivalent.
- Previous reception, customer service, or healthcare administrative experience preferred.
- Medical office or hospital front-desk experience is an advantage.
- Familiarity with computer systems, data entry, and electronic medical records preferred.
- Strong verbal and written communication skills.
- Professional telephone etiquette and a patient-focused attitude.
- Excellent organization, accuracy, and time-management skills.
- Ability to handle sensitive information discreetly.
- Dependable, adaptable, and comfortable working in a healthcare environment.
Benefits
- Competitive hourly compensation.
- Medical, dental, and vision insurance, subject to eligibility.
- Retirement savings plan, subject to the employer's benefits package.
- Paid vacation, sick leave, and eligible holidays, according to company policy.
- Employee assistance and wellness resources, if offered.
- Training and professional development opportunities.
- Supportive healthcare team environment.
About The Company
AMG Specialty Hospital - Houston Medical Center is a long-term acute-care hospital in Houston, Texas, specializing in care for patients with complex medical needs. The hospital's multidisciplinary team includes physicians, nurses, therapists, and other healthcare professionals who work together to support patient recovery and well-being.
Pay: $18.00 - $24.00 per hour
Expected hours: 34.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $24