Vice President, Compliance Monitoring

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Global Compliance & Ethics (GC&E) organization establishes the framework for American Express’ global compliance risk management program commensurate with the size, complexity and risk profile of the entity. As an independent risk management function, GC&E is responsible for overseeing the organization’s compliance with regulatory expectations through a combination of monitoring and testing activities.

We are seeking a dynamic Vice President of Compliance Monitoring to lead the firm’s ongoing monitoring activities that assess adherence to regulatory requirements and internal compliance standards. This role ensures early identification of emerging issues, provides continuous oversight, and strengthens the compliance risk management framework.

The VP will work in close partnership with business units, compliance testing, and governance teams to provide effective challenge and ensure sustainable compliance across products and services.

• Monitoring Program Leadership: Design and oversee the compliance monitoring framework and coverage strategy, aligned with regulatory expectations and risk appetite.
• Implement and execute monitoring routines across business lines to track adherence to regulatory obligations and internal policies.
• Enable the strategy and coordinate the efforts with compliance officers to evaluate the effectiveness of first line controls through monitoring results; escalate and track deficiencies.
• Leverage analytics, dashboards, and key risk indicators (KRIs) to identify trends, emerging risks, and systemic issues.
• Ensure monitoring results are accessible and well-documented to support regulatory exams and inquiries.
• Provide regular updates on monitoring results, thematic findings, and risk trends to senior management and governance committees.
• Partner with Compliance Testing and Governance teams to ensure consistency in oversight and reduce duplication.
• Lead and inspire a team of monitoring professionals, ensuring continuous improvement and strong stakeholder engagement.

Qualifications:

• Education: Bachelor’s or Master’s degree in finance, business, law, or related field. Professional certifications (CRCM, CAMS, CCEP) are a plus.
• Be self-motivated, dependable, adaptable and detail oriented with a proven ability to work independently or within a team environment as required.
• Ability to multi-task effortlessly and manage competing priorities under demanding deadlines.
• Demonstrated experience and competency in the assessment of risks, control design and effectiveness and process assessment.
• Data-driven mindset and experience in the manipulation, assessment, interpretation, documentation and presentation of data to support a conclusion.
• Experience in analyzing data, interpreting results, identifying potential discrepancies and/or risk and experience with data analytics tools and data visualization.
• Strong written and verbal communication skills.
• Ability to collaborate, influence, and communicate efficiently across M&T teams.
• Ability to ask the “right” questions without having extensive knowledge in a particular business area.
• Demonstrated ability to manage people in a way that inspires, develops, and delivers results.
• Demonstrated integrity, innovation, teamwork, and excellence. Extensive business process experience in the financial services industry, including an understanding of related products, services, features, economics, and key regulations.
• The ability to break down a complex problem into components, solve them by potentially using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues and control recommendations with transparency and integrity.
• Excellent storytelling and visualization skills.
• Strong presentation and project management skills.

Experience:

• 12 years of compliance, risk, or audit experience in financial services; demonstrated expertise in compliance monitoring and oversight.

Skills and Competencies:

• Strong knowledge of compliance risk management frameworks, monitoring methodologies, and regulatory expectations.
• Strong leadership and organizational capabilities to manage a global monitoring program.
• Professional experience in handling policy governance objectives.
• Strong leadership and interpersonal skills with the ability to influence and collaborate with people at all levels of the organization.
• Exceptional problem-solving, analytical, and decision-making skills, with the ability to balance business objectives with regulatory requirements.
• Excellent project management and organizational skill, with the ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
• Ability to both work independently and collaboratively with team-members and to navigate a complex organization
• Excellent verbal and written communication skills for preparing and delivering reports, presentations, and policy documents.
• Experience in delivering high quality work products, reflecting attention to detail.
• Must be a self-starter flexible, innovative, and adaptive
• Advanced analytics, PowerPoint and excel skills with an ability to learn new tools quickly.

Salary Range: $176,750.00 to $282,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions