Electronic Field Service Technician

This job was posted by https://idahoworks.gov : For more information,

please see: https://idahoworks.gov/jobs/2520763

Job Description

**Core Duties and Responsibilities Include:**

• **RMA Assistance:**Troubleshooting and repairing income RMA
  
  

equipment from field failures.

• **Spare Parts:**Working with the parts team to assist with building
  
  

needed spare parts sold to existing customers.

• **Travel:**All Technical Services and Support Technicians are
  
  

required to travel up to an average of 50% of the year.

• **Installation and assembly of automated welding systems:**Install,
  
  

assemble, and set up new automated welding systems by following

technical manuals, schematics, and diagrams.

• **Maintenance and repair of automated welding systems:**Perform
  
  

routine and preventive maintenance to ensure equipment is

functioning properly at customer locations.

• **Troubleshooting and diagnosis of automated welding systems:**Use
  
  

diagnostic equipment, such as multimeters and oscilloscopes, to test

system functionality, identify errors, and pinpoint the root cause

of failures.

• **Prototyping and design:**Assist engineers in the design and
  
  

development process by building prototypes or creating modified

circuitry for existing equipment.

• **Documentation and reporting:**Record all work performed, including
  
  

installations, repairs, and maintenance activities. Draft technical

reports and user manuals to describe the operation and

characteristics of systems.

• **Customer service:**Communicate with customers and collaborate with
  
  

engineering staff to explain technical problems and provide progress

updates. This also includes

taking phone calls and answering emails from customers with technical

issues and process questions.

• **Safety compliance:**Adhere to all health, safety, and industry
  
  

regulations and standards.

**Preferred Skills:**

**Technical skills**

• **Circuit knowledge:**Deep understanding of electrical theory and
  
  

both analog and digital circuits.

• **Diagnostic tools:**Proficiency with a range of test equipment,
  
  

including oscilloscopes and multimeters.

• **Soldering:**Expertise in soldering and rework techniques for
  
  

printed circuit boards (PCBs).

• **Schematics and mechanical prints:**The ability to read and
  
  

interpret complex technical diagrams and engineering instructions.

**Soft skills**

• **Problem-solving:**Strong analytical skills for diagnosing issues
  
  

and devising effective solutions.

• **Communication:**Excellent written and verbal communication skills
  
  

for collaborating with colleagues and customers.

• **Attention to detail:**Meticulous precision is crucial for
  
  

assembling, testing, and repairing electronic equipment.

• **Adaptability:**The willingness and ability to continuously learn
  
  

and adapt to new technologies is essential in this evolving field.

**Work environment and physical demands**

• **Diverse settings:**Technicians may work in a variety of locations,
  
  

including workshops, labs, and manufacturing facilities, as well as

traveling to customer sites.

• **Physical requirements:**The job may involve standing for long
  
  

periods and lifting objects of 50 lbs. or more on occasion.

• **Work schedule:**The work schedule is full-time with some weekend
  
  

travel required and occasional overtime.

**Preferred Technical Skills and Education:**

• Minimum of a 2-year degree in electronics or equivalent experience
• Minimum of 2 years field experience with troubleshooting and
  
  

repairing electrical systems

• Knowledge of PC based computers
• Experience understanding and writing PLC code
• Above average mechanical aptitude and the ability to work with hand
  
  

tools.