Golf Member Services Attendant

Description

Reports: Head Golf Pro

Summary/Objective

The Outside Service/Bag Room Attendants is primarily responsible for greeting, servicing, directing, and providing each guest with excellent customer service. Must ensure each guest is provided with proper information and a clean, well maintained, fully stocked golf cart, and presented with a clean well-stocked practice facility.

Job Functions

• Set up practice area each morning for members and guests.
• Stage golf carts each morning before play.
• Ensure each golf cart is clean and has two clean rolled towels, a scorecard, a pro pointer sheet, and a pencil.
• Greet each member or guest with a friendly smile and hello.
• Must load and unload each golfers bag onto and off the cart.
• Clean all individuals golf clubs at the completion of their round of golf.
• Wash, dry, and roll cart towels.
• Maintain and restock practice area throughout the day.
• Stage practice area in the evening for the next day.
• Clean and charge every golf cart after each round.
• Must maintain a clean and organized work area at all times.
• Make sure the cart basement is secured before departing each evening.
• Detail golf carts on schedule basis.
• Properly prepare golf carts for member tournaments, corporate outings, and group outings.
• Ensure all opening and closing procedures are done as directed by the Head and Assistant Golf Professional.
  
  

Golf Operation Mission Statement

“Create a positive and welcoming atmosphere, for all Members and Guests, that promotes the game of golf and AGCC in a fun, positive manner.”